Eric Craig

Great experience overall. Excited to refi!

There was a great deal of stress the last 7 days with last minute documents that certainly should have been requested early in the loan process such as tax forms, P/L statements etc. causing a delay on the day of closing which negatively impacted...

Except for a few paperwork items, everything went smoothly.

Eric was very communicative and transparent.

Everything was on-time and well coordinated. The only complaint (and this isn't against any particular person) is having no say or heads up on who would be taking over the loan until closing. Freedom Mortgage was the one who took over our loan...

Eric was willing to answer any and all questions we had during the process at any time of day! Very knowledgeable.

He was easy to reach and available to set up times to talk

Eric and team were top notch! They were able to answer all my questions and resolve issues in a very timely manner. Definitely would recommend!

There were several times we were told that someone would get back to us regarding a query or information request but no one would ever call us back. The lack of response and timely communication was a bit frustrating.

Clear communication, made the first time home buying process straight forward and answered all of my questions as they came up. Overall, Eric was a pleasure to work with.