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Emily Roby - Loan Originator, NMLS ID# 1929517 in Louisville, KY

Emily Roby

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Loan Originator, NMLS ID# 1929517

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Purchasing or refinancing your home is one of the biggest investments you'll ever make. I'm here to help every step of the way! I strive to be easy to do business with and to provide quick responses to your questions, transparency, and the ... Show More
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Overall Ratings
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5 Star
91%
4 Star
6%
3 Star
1%
2 Star
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1 Star
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Reviews from Web
  • SFTP
    M
    MICHAEL J
    GURLEY, AL
    Posted on August 30th, 2024 01:18 PM
    Whole process takes too long and there were times I had no idea what was going on. I managed to do what I needed to do but I wish I had used my local bank instead. Who sold my info and I ended up with amerisave.
    Reply from Emily Roby
    August 30th, 2024 01:42 PM
    Thank you for sharing your feedback. Your mortgage experience is very important to our company. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-************ and/or by sending...
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  • SFTP
    P
    PAULA N
    CEDARTOWN, GA
    Posted on August 27th, 2024 07:37 PM
    Emily was so friendly and professional. She explained all the steps and guided us through the process. She made the experience pleasant and easy. Would absolutely use her again. Definitely recommend her!
    Reply from Emily Roby
    August 27th, 2024 08:03 PM
    We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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  • SFTP
    R
    RONALD V
    KALAHEO, HI
    Posted on August 22nd, 2024 02:23 PM
    Staff was very helpful and took care of things in a timely manner
    Reply from Emily Roby
    August 22nd, 2024 03:17 PM
    We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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  • SFTP
    J
    JAMES B
    ABINGTON, PA
    Posted on August 16th, 2024 01:35 PM
    A loan processor who knew how to communicate. Shannon Green is not that person. We were not kept informed as to increasing costs which lowered the amount I received.
    Reply from Emily Roby
    August 16th, 2024 02:09 PM
    Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at **************************
  • SFTP
    T
    TONATIUH Z
    IOWA FALLS, IA
    Posted on August 10th, 2024 06:05 PM
    Great experience.
    Reply from Emily Roby
    August 10th, 2024 06:33 PM
    Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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  • SFTP
    A
    ANTHONY D
    GRIFFITH, IN
    Posted on July 31st, 2024 04:14 PM
    Emily went above and beyond throughout the selling and buying process. She was extremely helpful and had very clear explanation.
    Reply from Emily Roby
    July 31st, 2024 04:40 PM
    We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
    read more
  • SFTP
    S
    STARLA V
    GRIFFITH, IN
    Posted on July 25th, 2024 01:24 PM
    Emily was very responsive during the loan process. Thank you Emily
    Reply from Emily Roby
    July 25th, 2024 01:56 PM
    I'm so glad to hear that you had a positive experience, Starla! Responsiveness is crucial in the loan process, and I make it a priority to keep my customers informed every step of the way. I appreciate your kind words and the 5-star rating!...
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  • SFTP
    M
    MARIA C
    SICKLERVILLE, NJ
    Posted on July 16th, 2024 08:28 PM
    Emily was able to help with all our questions and was always available if needed.
    Reply from Emily Roby
    July 16th, 2024 09:11 PM
    We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
    read more
  • SFTP
    L
    LOUISE E
    FAYETTEVILLE, AR
    Posted on June 4th, 2024 03:43 PM
    Emily was great .very helpful. Thomas Temple was great helped made progress easy.
    Reply from Emily Roby
    June 4th, 2024 04:21 PM
    Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care...
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  • SFTP
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    PHILIP F
    SPARKS, NV
    Posted on May 29th, 2024 10:25 PM
    I know that getting a home loan or equity loan can be stressful and difficult but Emily and her team at Amerisave did an amazing job. No hassle or stress. I would recommend to anyone looking for a home loan or home equity loan. Great service!...
    read more
    Reply from Emily Roby
    May 29th, 2024 11:06 PM
    We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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    About
    Purchasing or refinancing your home is one of the biggest investments you'll ever make. I'm here to help every step of the way! I strive to be easy to do business with and to provide quick responses to your questions, transparency, and the best mortgage for your home situation. I was born and raised in Louisville, Kentucky which I still call home. I'm an avid reader and love to take my 3 dogs to the parks around the city. I have a Bachelor of Science in Psychology from the University of Indiana and an extensive background in consultation/customer service. Not only can I find you the best way to save money on your mortgage, I can also recommend some good TV series and documentaries!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Addresses and Serving Areas

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • CA - CA-DBO1929517; FL - LO66651; HI - HI-1929517; ID - MLO-2081929517; KY - MC713647; NC - I-188059; NV - 67317; SC - MLO - 1929517; VA - MLO-43182VA
    • NMLS ID# 1929517
    Disclaimer
    AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.