Emily Floyd - Northpointe Bank's Cover Image
Emily Floyd - Northpointe Bank - Loan Officer | NMLS# 2332960 in Nashville, TN

Emily Floyd - Northpointe Bank

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Loan Officer | NMLS# 2332960

Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Overall Ratings
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Range
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5 Star
91%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
6%
Reviews from Web
  • write_review_unverified
    M
    Mike B
    Posted on October 3rd, 2025 07:17 PM
    It was a pleasure working with Emily. She was thoughtful, creative, and persistent in helping me secure my mortgage. What stood out most was her ability to solve problems quickly and communicate clearly throughout the process. She truly goes...
    read more
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    Derrick J
    Franklin, TN
    Posted on August 26th, 2025 12:17 PM
    High level of communication during the process.
    Reply from Emily Floyd - Northpointe Bank
    August 27th, 2025 04:34 PM
    Thank you, Derrick!! I thoroughly enjoyed working with you!
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    Dustin S
    Hendersonville, TN
    Posted on May 25th, 2025 01:00 PM
    Refer to my wife's response. Very disappointed with our experience.
    Reply from Emily Floyd - Northpointe Bank
    May 29th, 2025 03:36 PM
    I appreciate you taking a moment to share your feedback. It’s important to me, and I’m sorry to hear we didn’t fully meet your expectations with the solutions offered. We’re committed to delivering excellent service, and I value the opportunity...
    read more
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    Jamie S
    Hendersonville, TN
    Posted on May 25th, 2025 09:11 AM
    poor communication, over promising and under delivering, not clear on deadlines needed. claimed to be "ready to close" but at a rate that was not discussed due to a rapid rescore not being done in time which was assure would be done . consistent...
    read more
    Reply from Emily Floyd - Northpointe Bank
    May 29th, 2025 02:38 PM
    Thank you for taking the time to leave a review; your feedback is important to me. We always aim to provide top-notch service, and it’s disappointing to learn we missed the mark with the solutions we provided. I appreciate you giving us the...
    read more
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    Jessica R
    Cottontown, TN
    Posted on April 2nd, 2025 12:12 PM
    Emily was very helpful and made the process very easy and fast for
    Reply from Emily Floyd - Northpointe Bank
    April 2nd, 2025 05:10 PM
    Thank you so much, Jessica!! So excited for you guys!! Genuinely loved working with you both!
  • SFTP
    A
    Anthony R
    Cottontown, TN
    Posted on April 1st, 2025 12:26 PM
    Emily was great through the whole process. She is an amazing person.
    Reply from Emily Floyd
    April 2nd, 2025 05:11 PM
    Thank you so much, Anthony!! You are both so amazing and it was such a joy to help you!! Congratulations!!
  • SFTP
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    Shannon H
    Nashville, TN
    Posted on March 22nd, 2025 12:13 PM
    Orking with Emily Floyd was the single best experience I've had with a mortgage lender ever she was truly exceptional in every way
  • SFTP
    S
    Sunina G
    Nashville, TN
    Posted on January 5th, 2025 03:27 PM
    emily was always available to answer any questions I had and talk me through the process. She was personable and knowledgeable which made the entire process very smooth.
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    Gloria A
    Nashville, TN
    Posted on November 27th, 2024 03:16 PM
    Emily went above and beyond to make sure all our ducks were in a row! She was punctual and led with kindness and patience through the whole process.
  • Encompass
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    Alexander A
    Hendersonville, TN
    Posted on April 19th, 2024 05:54 PM
    Emily was on point, transparent, and responsive.
  • 21–30 of 33
    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
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    Memberships
    • Midtown Fellowship, Kappa Kappa Gamma Alumni, From Within Counseling Nonprofit
    Addresses and Serving Areas

    Year Started

    1988

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 2332960
    Awards
    Sales Summit Quali...
    Hobbies
    • Playing guitar and singing, reading, or anything with my son! I also love a good, suspenseful show!
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender