Elva Bustos
Senior Mortgage Loan Officer
With over 20 years of experience in the mortgage industry, Elva is passionate about helping first-time homebuyers take confident steps toward homeownership. Her deep knowledge of loan programs and steady guidance make her a trusted resource... Show More
Location & Business Hours
Business Hours
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24 hours
Wed
24 hours
Thu
24 hours
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Reviews from Web
Professional and great comunication
Reply from Atlantic Union Bank Home Loans
July 21st, 2026 07:22 PM
Thank you for sharing your experience, Ruben. Knowing you felt supported through professional service and effective communication means a great deal to our team. Your feedback is truly valued. -Renee
Elva and Julie are an outstanding team. They are highly professional, organized, and always stay on top of every task. They respond to phone calls and questions promptly, making the entire process smooth and great. very responsivenes and amazing...
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Reply from Atlantic Union Bank Home Loans
July 16th, 2026 03:41 PM
Thank you for sharing such thoughtful feedback, Ermias. It’s wonderful to know Elva and Julie’s professionalism, organization, and responsiveness helped create a smooth experience for you. Clear communication and attention to detail can make...
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Elva was very unresponsive and so was her boss, Malcom Hollensteiner. settlement was delayed 10 days and we had to chase them both to get an answer
Reply from Atlantic Union Bank Home Loans
June 26th, 2026 02:05 PM
Thank you for taking the time to share your feedback. We understand how important timely and responsive communication is throughout the process, and we recognize that this may not have aligned with your expectations. Delays and difficulty getting...
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5 star customer review
Elva it's a great loan officer
Muy buena realtor la verdad nos ayudó a cumplir nuestro más anhelado sueño la comunicación muy buena volveríamos a trabajar con ella y la recomiendo mucho.
The staff was great, the level of professionalism completely exceeded my expectations. I would always recommend them and in future purchases I will not hesitate to do business with you. Thank you for everything, God bless you.
Someone we trusted. Easy to work with.
We had a fantastic experience working with Elva! She was quick, communicative, and incredibly helpful throughout the entire process. Elva not only secured us a great grant but also found excellent housing programs that worked perfectly for...
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Gracias a usted y dios por todo
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About
With over 20 years of experience in the mortgage industry, Elva is passionate about helping first-time homebuyers take confident steps toward homeownership. Her deep knowledge of loan programs and steady guidance make her a trusted resource for clients navigating the mortgage process for the first time. She’s committed to making the home loan process as smooth and stress-free as possible.Outside of work, Elva enjoys knitting, hiking and photography.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Home Renovation Loan
Construction Loan
Medical Professional Mortgages
USDA Loans
Non-QM
Cash-Out Refinances
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 299764
Disclaimer
Atlantic Union Bank, located in Virginia and beyond, offers a wide range of financial solutions including checking accounts, savings accounts, business loans and more. Bank online or visit one of our conveniently located branches or ATMs today. Member FDIC. NMLS # 551889. ©2026 Atlantic Union Bank. All rights reserved.