Top 5%
Elizabeth Janes at CrossCountry Mortgage
Mortgage Consultant | NMLS #198733
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Greenwood, IN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Business Hours
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8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Elizabeth was on top of it from beginning to end. Her communication was fantastic and I never felt like I was out of the loop on the progress being made. She also came to closing which I think is important.
Reply from Elizabeth Janes at CrossCountry Mor...
November 7th, 2025 01:17 PM
Thank you so much Lynn! I know how important it is to know how a transaction is progressing. I sincerely hope we get to work together again soon! You were also amazing to work with!
From start to finish Elizabeth was amazing!!!!
I definitely plan on referring people to her
Reply from Elizabeth Janes at CrossCountry Mor...
November 3rd, 2025 01:02 PM
Thank you so much Lisa! It was a pleasure working with you! Thanks for being an amazing client. And your referrals are defintely appreciated!
It’s always smooth sailing with Elizabeth. Professional, friendly, and proactive in every step of the loan process.
Reply from Owner
November 3rd, 2025 01:02 PM
Thank you so much! I appreciate your kind words!
Elizabeth has always been a pleasure to work with. Even the realtors I've worked with always praise the response rate and turn-around of both Elizabeth and CrossCountry Mortgage as a whole through the entire process. I always appreciate the...
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Reply from Elizabeth Janes
July 18th, 2025 03:15 PM
Thank you so much for your kind words, Cody. It's truly a pleasure working with you through the home-buying journey, and I'm grateful for your continued trust in what I do. I'm glad to hear that my efforts—along with those of CrossCountry Mortgage—have...
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Elizabeth has helped my family with moving twice now, and both times she was beyond amazing. She is kind, oh so patient, professional, and reliable! She'll work tirelessly to educate and help you succeed in your goals. I'm grateful to have...
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Reply from Owner
June 8th, 2025 07:11 PM
Thank you so much for your kind words! It has been a true privilege to serve your family, and so glad we've become friends in the process ❤️
Elizabeth Janes at CrossCountry Mortgage has received a review with 4 star rating from Matthew M
Reply from Owner
November 7th, 2025 01:18 PM
I appreciate your rating, Matthew. Thank you for taking the time to provide feedback on my service at CrossCountry Mortgage, LLC.
You were patient with us and we was able to find our forever home
Reply from Elizabeth Janes at CrossCountry Mor...
March 16th, 2025 01:25 PM
Thank you so much Matthew! I know we hit some speed bumps there at the end, but so glad we were able to get everything squared away. Congratulations, and all my best wishes as you make memories in your new home!
Elizabeth is dedicated, patient and knowledgeable. I've referred many clients to her. Her and her team strive to provide excellent client services. Even when issues arise, they are on top of things to get them resolved in a timely manner. I...
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Reply from Elizabeth Janes at CrossCountry Mor...
March 8th, 2025 03:27 PM
Thank you so much Stacey! It is always a pleasure working with you! I promise to give every client my very best. I look forward to a solid future helping you build your business!
My loan was delayed at the last minute, causing a cascading effect of issues. The loan needed to be resubmitted at the last second. This could have been caught 4 weeks prior to closing. This caused so much stress. We had to live out of totes...
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Reply from Elizabeth Janes at CrossCountry Mor...
March 8th, 2025 03:02 PM
I'm so sorry that your experience was less than favorable. The problem we encountered was an issue that nobody even knew was a compliance issue until the last minute, which was very unfortunate. It is true that the original underwriter is no...
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Very kind and helpful. Helped us get what was right for us.
Reply from Owner
February 28th, 2025 01:06 PM
I am so happy for you and Jimmy! I know it was difficult to leave the home you had lived in for so many years. It was a pleasure getting to know you over the course of the transaction, and I look forward to staying in touch! Congratulations...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Greenwood, IN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #198733 | Branch NMLS #2090857
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 198733
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095