Edgardo Balentine
Branch Manager
We believe successful homeowners – who have a plan to maximize their wealth and minimize their monthly expenses – make better neighbors and build stronger communities for us all.We created the NEO logo as a symbolic commitment to our relati... Show More
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Reviews from Web
The process was good thank you to everyone!
Reply from Edgardo Balentine
September 30th, 2025 02:36 PM
Appreciate your trust to the team Angel!
Edgardo and his team are outstanding. Their communication was incredible. Very professional and were even able to help buyers close early . I highly recommend them .
Reply from Edgardo Balentine
September 30th, 2025 02:37 PM
Thank you so much for your kind words and recommendation! It was a true pleasure working with you, and I’m thrilled we were able to make the process smooth and even close ahead of schedule. My team and I are grateful for your trust and support—we’re...
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Edgardo and his team are professional and extremely communicative. We were kept informed throughout the whole process and they even were able to help the buyers close early.
Reply from Owner
October 5th, 2025 12:00 AM
Really appreciate this! It was a team effort from start to finish, and I’m glad we could keep everything moving clearly and ahead of schedule. Helping the buyers close early was the cherry on top. Let’s definitely stay in touch for the next...
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The team provided responsive communication to start the process and clear instructions and interaction for document uploads through the process. We did have a late request for information which was challenging to resolve within the time constraints...
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Reply from Edgardo Balentine
September 30th, 2025 02:36 PM
Thank you for sharing your experience! I’m glad to hear the team was responsive and clear throughout the process, and I appreciate your patience when that late request came up. I know those time constraints can be stressful, but I’m very happy...
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Excellent mortgage loan experience with NEOLoan! Responsive communication and excellent guidance from Edgardo Balentine and his team! Information flow was well organized and the team worked well to meet the closing date for a smooth closing!...
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Reply from Owner
October 5th, 2025 12:00 AM
Thank you so much for the kind words! It was truly a pleasure working with you and being part of your homebuying journey. I'm glad we could provide a smooth and seamless experience — that's always our goal! If you ever need anything in the...
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The whole program from start to finish was easy to follow and execute. And love how the the team stays involved even later after the original deal. We felt safe through the closing process and look forward to future deals.
Reply from Edgardo Balentine
September 30th, 2025 02:41 PM
Thank you so much for your kind words! We’re thrilled to hear the process felt smooth and easy to follow. Our team believes in staying involved even after closing to make sure you feel supported every step of the way. We look forward to working...
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Edgardo and his team have made it happen when others said it wouldn’t happen. Down payment assistance might be difficult to accomplish. But NEO went through the challenges for us and we got approved. And we look forward to working with them...
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Reply from Owner
October 5th, 2025 12:00 AM
Thanks for the 5 stars, we hope you had a great experience with the whole team!
From the beginning of the process when I went through the pre-approval, Ed was on the ball. Afterwhich Heather and Yvonne carried me through all the way until the end. I felt supported and like I had an advocate that cared about me. Thank you...
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Reply from Edgardo Balentine
September 30th, 2025 02:37 PM
Thank you so much for your heartfelt words and recommendation! From start to finish, it was truly our pleasure to be by your side and make sure you felt supported every step of the way. Heather, Yvonne, and I are grateful for your trust, and...
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The only reason I said OK is because in the future I would like it to be a little less stressful on my end, as the agent. I don't blame your team for the last minute requests, but if there is a way to make things more smooth in the end that...
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Reply from Edgardo Balentine
September 30th, 2025 02:38 PM
Thank you for your honest feedback. I completely understand where you’re coming from, and I truly appreciate you sharing this perspective. While some last-minute requests are unfortunately out of our control, I’ll continue working with my team...
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I appreciated Edgardo walking us through the different loan options and what would get us a better monthly rate on our loan. I also appreciated that the team was understanding of our busy schedules and that even when I asked them questions...
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Reply from Edgardo Balentine
September 30th, 2025 02:40 PM
Thank you so much for your kind words! I’m glad I could walk you through the different loan options and help you find the best fit for your monthly goals. My team and I know how busy life can be, so we’re always happy to be flexible and available...
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About
We believe successful homeowners – who have a plan to maximize their wealth and minimize their monthly expenses – make better neighbors and build stronger communities for us all.We created the NEO logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance.Ultimately, our success as a company is not measured by how many loans we do, but by how successful you become.
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BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access