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4.83
Encompass
W
William W C
GAINESVILLE, FL
Posted on February 1st, 2024 02:00 PM
Dustin works hard to meet his customers' needs. He speaks clearly and phrases things to accurately convey the information to his clients. This is our second time working with Dustin and will choose to work with him again in the future!
Reply from Dustin Nates
February 11th, 2024 02:16 PM
I'm incredibly grateful for your kind words and positive feedback, William. It was a pleasure to assist you once again with your mortgage needs at Mutual of Omaha Mortgage. I always strive to provide clear and accurate information to all my...
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4.66
Encompass
A
Alejandro G
BARTLETT, IL
Posted on February 1st, 2024 01:38 PM
Dustin was a good guy
Reply from Dustin Nates
February 11th, 2024 02:06 PM
I truly appreciate your kind words, Alejandro. It was a pleasure to work with you. Your feedback is valuable and helps me to continually improve my service. I'm glad to hear you had a positive experience. Thank you for choosing Mutual of Omaha...
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5.0
Encompass
A
Autumn D H
COPPERAS COVE, TX
Posted on January 29th, 2024 01:22 PM
We had a wonderful experience using Dustin he walked us through everything and explained what was happening every step of the way. He also answered any questions we had.
Reply from Dustin Nates
February 8th, 2024 01:25 PM
I'm thrilled to hear that you had a wonderful experience with me at Mutual of Omaha Mortgage. I strive to fully explain the process and be there for my clients every step of the way, and I'm glad to hear I was successful in doing this for you....
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5.0
Encompass
D
Dustin R H
COPPERAS COVE, TX
Posted on January 17th, 2024 11:27 AM
Dustin explaining in great detail on how the whole process works. He is excellent at telling you how things actually work when getting a loan. 10/10 would use him as my loan officer on any future homes I'd like to purchase. And would recommend...
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Reply from Dustin Nates
January 27th, 2024 11:27 AM
Thank you so much for the glowing review and the full rating, I truly appreciate it! I'm thrilled to hear that you found my explanations helpful and that you're considering using my services for future home purchases. It is always my goal to...
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5.0
Encompass
J
Jeremiah W
Belton, TX
Posted on January 9th, 2024 12:11 AM
Readily bailable to answer any questions.
Reply from Dustin Nates
January 19th, 2024 12:14 AM
I appreciate your positive feedback, Jeremiah. It was my pleasure to assist you and answer any questions you had. I strive to provide excellent service to all customers at Mutual of Omaha Mortgage. Your 5-star rating means a lot to me. Don't...
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5.0
Encompass
E
Evan H
Temple, TX
Posted on December 27th, 2023 02:29 AM
10/10 service and explanaiton-
Reply from Dustin Nates
January 6th, 2024 02:31 AM
I'm truly grateful for your kind words, Evan. Your positive feedback inspires me to continue providing the highest level of service. It was a pleasure guiding you through the process and I'm delighted that you found my explanations useful....
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5.0
Encompass
A
Allison D
Hanover Park, IL
Posted on December 15th, 2023 07:04 PM
Dustin and his team were phenomenal once again. They closed the loan in 3 weeks and I never had to wonder where we were at in the process. I received regular updates and swift responses to any questions that I had. Dustin was willing to collaborate...
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5.0
Encompass
M
Marissa S
Hanover Park, IL
Posted on December 15th, 2023 05:31 PM
Dustin was always available to answer questions. He provided great customer service
Reply from Dustin Nates
December 25th, 2023 05:33 PM
I greatly appreciate your kind words, Marissa! It was a pleasure being available to assist you and provide great customer service. Your satisfaction is my top priority, and I'm thrilled to hear that you felt supported throughout your experience...
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5.0
Encompass
A
Alyssa M F
Copperas Cove, TX
Posted on November 20th, 2023 03:25 PM
The easiest loan officer I’ve ever worked with. You can tell he is passionate and cares about his customers. He always was attentive to his phone and emails and always provided great but accurate responses to questions. He was transparent,...
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Reply from Dustin Nates
November 30th, 2023 03:30 PM
I'm truly grateful for your kind words, Alyssa! It's wonderful to hear that you found our communication and services satisfactory. In Mutual of Omaha Mortgage, we value our customers and their questions, and I'm glad I was able to provide the...
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5.0
Encompass
C
Christopher R K
Killeen, TX
Posted on November 17th, 2023 01:05 PM
Dustin has an incredible amount of knowledge about the VA Homeloan. He and his team were very quick to answer any questions and accomplish anything they said they were going to. This was a great team to work with.
Reply from Dustin Nates
November 17th, 2023 06:49 PM
We appreciate the opportunity to earn your business! It was a pleasure and we look forward to working with you again! #ClientsForLife

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