Drew Townsend
Loan Officer | NMLS# 689659
I’m Drew Townsend, Branch Manager and mortgage planning professional with Fairway Home Mortgage in East Longmeadow, MA. I help homebuyers and homeowners feel informed, prepared, and confident. Backed by 765+ online reviews across Experience... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Super friendly and efficient - did not feel like ‘just another number’
Pleasant, available, great communication
Reply from Drew Townsend
July 3rd, 2024 01:43 PM
Thank you so much Elizabeth for the 5 star rating and your kind words about my customer service. I appreciate your positive feedback and am glad to have been of help. Have a great day!
Quick processing of application & communication through the process.
Reply from Drew Townsend
July 3rd, 2024 01:43 PM
Thank you so much for the kind review, Diane! It was a pleasure working with you and I'm glad to hear that the process was quick and easy. I'm happy to be part of your home-buying team and I'm honored to have your 5-star rating!
Providing accurate information to get assistance as a first time homebuyer with down payment/closing. Better communication as to what additional fees could be in closing cost. Being able to get a quicker turnaround time with the closing process...
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Reply from Drew Townsend
July 3rd, 2024 01:43 PM
Tanisha, thank you for your candid feedback. I apologize for any lack of communication and for any confusion regarding fees. I strive to provide accurate information to help first-time homebuyers with the down payment and closing costs, and...
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Had the opportunity to work with professionals and who knows their job. Just keep going in that direction !
Great team to work with! Drew went above and beyond to help.
He was very knowledgeable a real pleasure to work with.
Reply from Drew Townsend
July 3rd, 2024 01:43 PM
Thank you so much Ed! It was our pleasure to help you with your new home purchase!
Highly recommend Drew. He was friendly, fun to work with, informative, and knowledgeable. His support along the way made the process as smooth as it could have been!
Drew was so friendly and knowledgeable and managed to make seemingly overwhelming and confusing details far less overwhelming or confusing! He was great to work with and the videos he sent made things fun :)
Reply from Drew Townsend
July 3rd, 2024 01:43 PM
Thanks Katelyn! I'm so glad I could help make the process less overwhelming. It's my goal to make sure everyone understands the details and I'm happy to hear I was able to do that for you. Thanks for the kind words and the 5-star rating!
Everything went exactly as we had been told it would by Drew at the start of the process.
Reply from Drew Townsend
July 3rd, 2024 01:43 PM
Thomas, Thank you for taking the time to review my team and I. I'm glad to hear that everything went as planned. I strive to make sure that my customers have the best experience possible. Thank you again! Drew Townsend
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About
I’m Drew Townsend, Branch Manager and mortgage planning professional with Fairway Home Mortgage in East Longmeadow, MA. I help homebuyers and homeowners feel informed, prepared, and confident. Backed by 765+ online reviews across Experience, Zillow, Google, and Facebook, my team is known for clear communication, patient guidance, and reducing the stress of buying or refinancing. We help with mortgage pre-approval, first-time homebuyer planning, purchase loans, refinancing, FHA, VA, USDA, conventional, jumbo, renovation, construction, and affordable housing options. Whether buying your first home, moving up, relocating, refinancing, or exploring what’s possible, I’ll help you compare options and move forward with a plan you understand.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Renovation Home Loans
Debt Consolidation Refinances
Mass Housing
CHFA Financing
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Positions
- Fairway Independent Mortgage Corporation - Mortgage Loan Officer with The Townsend TeamMar 1st, 2017 - Current
Memberships
- East of the River 5 Chamber of Commerce
- BNI
- Scotsman Guide 2024 Top Originator
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2012
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 689659. MA Mortgage Broker and Lender License #MC2289. MA Loan Originator License #MLO689659.
Videos
Awards
Achievements
- 2024 Scotsman Guide Top Originator
Hobbies
- Making Maple Syrup
- Beekeeping
- Gardening
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Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures