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Drew Russo - RMLO | NMLS# 1483836 in Austin, TX

Drew Russo

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RMLO | NMLS# 1483836

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Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of... Show More
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Overall Ratings
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5 Star
92%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
  • Encompass
    P
    Pedro S S
    San Marcos, TX
    Posted on October 28th, 2023 01:11 PM
    Easy process and great communication
  • Encompass
    M
    Manuel M D C
    Boerne, TX
    Posted on October 28th, 2023 12:31 PM
    Heather was great and very helpful.
  • Encompass
    L
    Leopoldo C
    San Marcos, TX
    Posted on October 26th, 2023 03:18 PM
    Everything was great. Drew was always willing to help and explain things thoroughly which made things easier for us. We are very happy with Drew and his team.
    Reply from Drew Russo
    October 26th, 2023 07:26 PM
    I'm deeply humbled by your kind words! It's always been my goal to make the mortgage process as easy and understandable as possible for my clients. I am thrilled that you found our service helpful and satisfactory. It was a pleasure working...
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  • Encompass
    B
    Bennett L J
    New Braunfels, TX
    Posted on October 24th, 2023 04:41 PM
    Always available and flexible with getting things done
    Reply from Drew Russo
    October 25th, 2023 03:44 PM
    Thank you for your kind words and stellar review, Bennett. I'm glad that my availability and flexibility met your needs during our process. I always aim to make things as convenient as possible for my clients.
  • Encompass
    A
    Adam M B
    New Braunfels, TX
    Posted on October 20th, 2023 01:32 PM
    Nobody returned my calls or emails. I did not hear from my lender until I called to tell them we were nearing a close date. If I had not called I don't think they would have even known I was a customer. They rejected our initial document signing...
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  • Encompass
    K
    Kathryn N
    New Braunfels, TX
    Posted on October 9th, 2023 08:44 PM
    Drew answered all of our questions in a timely manner. The communication was stellar. We knew where we were in the process every step of the way.
    Reply from Drew Russo
    October 10th, 2023 06:06 PM
    I'm delighted to hear about your positive experience, Kathryn. Transparency and clear communication are vital aspects of our process, and I'm glad to hear that they helped make your journey smoother. Your satisfaction is my top priority. Thank...
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  • Encompass
    E
    Enrique V
    San Antonio, TX
    Posted on October 6th, 2023 12:13 PM
    He was very communicative.
    Reply from Drew Russo
    October 10th, 2023 06:07 PM
    I'm thrilled to know that my communication was satisfactory during our transaction, Enrique.
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    Theresa J
    San Antonio, TX
    Posted on October 4th, 2023 04:28 PM
    Drew Russo made it great!
    Reply from Drew Russo
    October 5th, 2023 01:12 AM
    I'm thrilled to hear that you had a positive experience with me, Theresa. Your feedback means a lot and the high rating is truly appreciated. It was a pleasure to make your mortgage process great. I look forward to potentially working with...
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  • Encompass
    E
    Edward W N
    New Braunfels, TX
    Posted on October 4th, 2023 02:51 PM
    I’ve sold/purchased a few homes over the years. Although I appreciate how technology has progressed and now offers, it still does not replace honesty, transparency and effective communication; these come from human beings and I’m grateful for...
    read more
    Reply from Drew Russo
    October 5th, 2023 01:15 AM
    I'm truly appreciative of your kind words, Edward! It was a genuine pleasure assisting you in your home buying/selling journey. I agree, while technology has brought many conveniences, it is the human touch, honesty, and transparency that make...
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    Irene D
    New Braunfels, TX
    Posted on October 2nd, 2023 05:07 PM
    Drew was outstanding! They navigated us through the complex mortgage process with expertise and professionalism. They secured us a great rate, communicated effectively, and ensured a smooth closing. We highly recommend their services for anyone...
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    About
    Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Parkstone Mortgage with their home financing.
    Products & Services
    Mortgage Loan Officer
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    Year Started

    1992

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS# 2065952
    Disclaimer
    TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov