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Donnie Dodson, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 972 Emerson Pkwy Suite C, Greenwood, Indiana, 46143
Telephone: +1-317-989-2935
Rating: 4.97

VP Branch Manager | NMLS# 476430 | Ruoff Mortgage ...

Ruoff Mortgage - Greenwood

4.97

(177)

Mortgage

Mortgage Loan Officer

Contact Info

(317) 989-2935

Greenwood, IN

https://www.ruoff.com/DonnieDodson

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Business Hours

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9 AM to 5 PM

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closed

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closed

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4.97

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Experience.com

4.96

(115)

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5.0

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Timely communication, knowledgable employees

Reply from Donnie Dodson, Ruoff Mortgage

September 27th, 2024 03:13 PM

I appreciate your feedback, Erin. It's great to hear that you had a positive experience with our team's communication and expertise. At Ruoff Mortgage, we always aim to provide the best service to our clients. Thanks for the high rating! It...

We were able to do the entire process 500 miles from the home we purchased without any issues.

Reply from Donnie Dodson

September 27th, 2024 03:14 PM

Thank you for the fantastic review, Mark! It's great to hear that the distance of 500 miles was not an issue for you during the process. That's exactly the kind of seamless experience we aim to provide here at Ruoff Mortgage. We're always here...

Donnie Dodson, Ruoff Mortgage has received a review with 5 star rating from Alexis H

Reply from Owner

September 27th, 2024 03:16 PM

I'm truly grateful for your 5-star rating, Alexis! It's fantastic to know that your experience with me at Ruoff Mortgage met your expectations. Your satisfaction is my primary goal, and your positive feedback is a testament to that. I'm here...

They were very timely, answered all my questions in detail since it was my first time buying! They were super friendly and took great care of me.

Reply from Donnie Dodson, Ruoff Mortgage

September 23rd, 2024 04:05 PM

I'm thrilled to hear that you had a positive experience with your first home purchase, Alexis! It's always my goal to provide timely responses and detailed explanations, so I'm glad that was reflected in your experience. Thank you for choosing...

Better communication after my original loan officer was fired would have been nice.

Reply from Donnie Dodson, Ruoff Mortgage

September 8th, 2024 06:18 PM

I appreciate you taking the time to share your experience, Brian. I'm sorry to hear that communication wasn't seamless after your original loan officer was let go. I'm taking your feedback to heart and I'm committed to improving the process...

The process was smooth and hassle free. All my questions were answered in a professional way. Felt like family.

Reply from Donnie Dodson, Ruoff Mortgage

September 4th, 2024 02:54 PM

Thanks for the stellar review, Nikhilesh! It's heartening to hear that you found the process smooth and hassle-free at Ruoff Mortgage. Answering all your questions professionally and making you feel like a member of our family is exactly what...

Donnie Dodson, Ruoff Mortgage has received a review with 5 star rating from Justin E

Reply from Owner

September 4th, 2024 02:55 PM

I'm so pleased to hear that you had a positive experience, Justin! Your 5-star rating is greatly appreciated. It was a pleasure working with you. Always feel free to reach out if you have any questions in the future. Thanks again for choosing...

I thoroughly enjoyed working with Donnie. He was incredibly well informed, pleasant to talk to, ALWAYS available for any range of discussion, and was very prompt in returning my messages.

Reply from Donnie Dodson, Ruoff Mortgage

August 26th, 2024 11:21 AM

Thank you so much for the 5-star review, Justin! It was a real pleasure working with you too. I'm thrilled to hear that my availability and promptness were beneficial to you. Ensuring that you're well informed and comfortable throughout the...

Donnie was great to work with and kept us in the loop during the entire process!

Reply from Owner

August 26th, 2024 11:22 AM

I'm really happy to hear that you found the process smooth and informative, Austin. It was a pleasure working with you too and I'm glad I could help make your experience with Ruoff Mortgage a positive one. Your feedback means a lot. Thank you...

Donnie was very friendly from the get go! He kept us up to date weekly on what was going on throughout our loan process and helped take care of everything possible!

Reply from Donnie Dodson, Ruoff Mortgage

August 9th, 2024 04:43 PM

So happy to hear you had a positive experience, Jessika! It was my pleasure to keep you updated throughout the loan process. I'm glad I could help make things a little bit easier for you. If you ever have any more questions or need assistance...

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About

Additional Licenses: NMLS# 476430 | KY - MC712692. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

Conventional Loan Programs

FHA Loan Programs