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Texas Consumer Complaint Disclosure Statement Contact Information Corporate Address: Hometrust Mortgage Company 5353 W. Alabama, Suite 500 Houston, Texas 77056 Corporate Phone: (713) 369-4000 Corporate Email: info@hometrust.com NMLS: 149932 (www.nmlsconsumeraccess.org) Equal Housing Opportunity We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers in obtaining housing because of race, color, religion, sex/gender, disability, familial status, national origin, or any other protected classes under state or local law. Licenses Hometrust Mortgage Company conducts business only in the following states: Alabama Consumer Credit License #21469 (Other Trade Names: Home Mortgage of America, Inc ) Colorado Mortgage Company Registration (Other Trade Names:None) Florida Mortgage Lender Servicer License #MLD791 (Other Trade Names: Home Mortgage of America, Inc ) Georgia Mortgage Lender License #24278 (Other Trade Names: HT Mortgage Company) New Mexico Mortgage Loan Company License #03476 (Other Trade Names: None) Tennessee Mortgage License #113075 (Other Trade Names: Home Mortgage of America, Inc ) Texas - SML Mortgage Banker Registration (Other Trade Names: None) Some products may not be available in all states. This is not a commitment to lend. Restrictions apply. All rights reserved. No section of this Website may be framed (iFrame) within another website without the approval of Hometrust Mortgage Company. Texas Consumer Complaint Disclosure Statement HOMETRUST MORTGAGE COMPANY IS LICENSED UNDER THE LAWS OF THE STATE OF TEXAS AND BY STATE LAW IS SUBJECT TO REGULATORY OVERSIGHT BY THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING. ANY CONSUMER WISHING TO FILE A COMPLAINT AGAINST HOMETRUST MORTGAGE COMPANY SHOULD COMPLETE, SIGN, AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE DEPARTMENT’S WEB SITE LOCATED AT WWW.SML.TEXAS.GOV OR OBTAINED FROM THE DEPARTMENT UPON REQUEST BY MAIL AT THE ADDRESS ABOVE, BY TELEPHONE AT ITS TOLL-FREE CONSUMER HOTLINE AT 1-877-276-5550, BY FAX AT (512) 475-1360, OR BY E-MAIL AT SMLINFO@SML.TEXAS.GOV. THE DEPARTMENT MAINTAINS THE MORTGAGE BROKER RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN TYPES OF JUDGMENTS AGAINST A MORTGAGE BROKER OR LOAN OFFICER. NOT ALL CLAIMS ARE COMPENSABLE AND A COURT MUST ORDER THE PAYMENT OF A CLAIM FROM THE RECOVERY FUND BEFORE THE DEPARTMENT MAY PAY A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT SUBCHAPTER F OF THE MORTGAGE BROKER LICENSE ACT ON THE DEPARTMENT’S WEB SITE REFERENCED ABOVE.
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5.0
Encompass
R
Rhonda K D
Houston, TX
Posted on January 3rd, 2024 05:07 PM
This is the second time we’ve used Don Wasson for a home loan. He is very professional and we appreciate his excellent communication from start to finish. He worked hard pulling all the pieces together to get us to closing during the holidays,...
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5.0
Encompass
C
Christopher D D
Houston, TX
Posted on January 1st, 2024 07:19 PM
This was our second home with Don and we were very happy with our service, communication, and the extra work he had to do to help make the purchase close easier for us.
5.0
Encompass
M
Mable C H
Houston, TX
Posted on December 20th, 2023 03:50 AM
Constant communication. Always available for help!
5.0
Encompass
D
Dawn M
College Station, TX
Posted on November 10th, 2023 02:48 AM
Great communication- quick and responsive!
5.0
Encompass
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Lindsey L
Richmond, TX
Posted on September 13th, 2023 02:03 PM
Don is very helpful and knowledgeable. He was able to answer all our questions and was available anytime we needed. He was great to work with!
4.0
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Jeff K
Posted on March 31st, 2023 03:14 PM
We have used Don several times now for our loan needs with our home. He is thorough and makes the process so simple. He is honest and truly cares what is best for his clients. He will not steer you wrong.
5.0
Encompass
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Ross R
Houston, TX
Posted on March 30th, 2023 01:57 PM
Don was prompt, communicated clearly, and was overall very easy to work with!
5.0
Encompass
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Jenna L D
Temple, TX
Posted on March 11th, 2023 03:15 PM
Don was so easy to work with! We used him when we bought our last home in Tomball. He was so great we used him again! He communicates clearly, and is helpful from start to finish.
5.0
Encompass
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Linda K K
Houston, TX
Posted on October 12th, 2022 06:04 PM
Customer service from Don, quick to respond and answer questions
4.83
Encompass
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Monique G
Houston, TX
Posted on October 12th, 2022 03:40 PM
Communication and helpfulness

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