New American Funding - Donald Cook
Sr. Loan Officer | NMLS # 845037
Donald Cook NMLS #845037 is a trusted Sr. Loan Officer who is ready to make your dreams of owning a home a reality. Donald Cook is committed to providing the community with the very best in customer service, so come speak with New American ...... Show More
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NOT HAVING TO DEAL WITH CLAUDIA
Great communication. Spoke to us in an understanding way. Stayed positive throughout the process. Helped us with any questions we had. Communication was always spot on and quick.
Reply from Donald Cook
April 6th, 2026 08:35 PM
It’s rewarding to hear your feedback, Natasha. I’m pleased that you found the communication clear and timely. My goal is to maintain a supportive and positive experience throughout the entire process. If you have any more questions or need...
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Donald was positive from the start. Him and Kimberly helped us through so many questions and guidance to make sure we knew what was happening, when it was happening, and quick to respond to anything we needed or needed to provide! Great Customer...
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Reply from Donald Cook
March 26th, 2026 02:43 PM
I'm grateful for your kind words, Dylan. It's encouraging to know that you felt supported and informed throughout the process. Kimberly and I are committed to ensuring everything runs smoothly, so I'm glad our teamwork provided the clarity...
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It went good
Reply from Donald Cook
March 23rd, 2026 02:14 PM
I appreciate your straightforward feedback, Felipe. If there's anything more I can do to ensure an even better experience, feel free to let me know. Your input is valuable to me.
As this is the second Mr.Cook walk us through the process he also followed up as promised at times where our schedule collided. It has been a great experience working him and he also very honest with us.
Reply from New American Funding - Donald Cook
February 25th, 2026 12:17 AM
It's encouraging to hear that you had a positive experience working with me again, Joshua. I'm glad I could assist you and honor my commitments, even with busy schedules. Honesty and keeping the process straightforward are important to me....
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Donald was very great through the whole process and was always in contact with us with updates i I will highly recommend him thank you so much Donald
Reply from New American Funding - Donald Cook
February 25th, 2026 12:17 AM
Thank you for the kind words and recommendation, Brandy. Staying in touch and providing updates throughout the process is something I prioritize, as I believe it helps make everything more seamless for you. I'm glad to know you felt supported,...
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My favorite, made everything smooth and possible
Reply from New American Funding - Donald Cook
February 25th, 2026 12:17 AM
I'm glad to have been able to make the process smooth and achievable for you, Akira. It's important to me that my clients feel confident and supported every step of the way. Thank you for your kind words and the 5-star rating. If you have any...
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Everything went good
Reply from New American Funding - Donald Cook
February 25th, 2026 12:17 AM
I'm pleased to hear that everything went well, David. It’s always my aim to ensure a smooth experience for you. If there's anything else you need or any feedback you'd like to share, please feel free to reach out. Thank you for your review.
Donald was quick to respond to my emails and phone calls.
At the beginning everything was smooth gathering information keeping me updated . however after accepting rates and going through the closing process was terrible. not keeping me updated, changing details, delays, etc.
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Reply from New American Funding - Donald Cook
February 25th, 2026 12:17 AM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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About
Donald Cook NMLS #845037 is a trusted Sr. Loan Officer who is ready to make your dreams of owning a home a reality. Donald Cook is committed to providing the community with the very best in customer service, so come speak with New American Funding today and learn how we can help you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Addresses and Serving Areas
Year Started
2002
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 845037
Hobbies
- Photography
- Video Production
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing