

Don Williams at CrossCountry Mortgage
Senior Loan Officer | NMLS #1031805

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Reviews from Web
MR Williams worked tirelessly to get me aprove for my first home buying.i had some snags along the way but Mr Williams knew exactly what to do to solve my problems .i would advise all my friends and family to contact him if they are interested...
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Reply from Don Williams
January 2nd, 2026 01:59 PM
Brian, I appreciate your recommendation and am glad I could assist you in overcoming the challenges during your first home-buying experience. Your satisfaction is important to me, and it's rewarding to know I could help. If any questions come...
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The process started off well, lots of communication, everything going smoothly, options and offers seeming great, but it rapidly started to spiral downwards with miscommunication and lender error one after the other. Multiple closing delays,...
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This survey ONLY reflects the experience we had with Don. When I felt like giving up, Don kept me optimistic and encouraged. He literally made us feel like family!
Reply from Don Williams
December 16th, 2025 03:04 PM
I'm grateful for your kind words, Shalena. It's important to me that you felt supported and encouraged during the process, and I'm glad I could provide that reassurance. Feeling like family is a sentiment I strive for with every client. If...
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Pretty much hassle free and answered any questions we had!
Reply from Don Williams
December 15th, 2025 06:46 PM
I'm pleased to hear that your experience was smooth and that your questions were addressed. If you find yourself with any additional queries in the future, please feel free to reach out. Thank you for your review.
Don is a man of his word, that is not common in this industry. So I know when Don tells me a client is qualified then I can assure we will get them to the closing table.
Reply from Don Williams
December 15th, 2025 09:35 PM
I really appreciate the feedback and am looking forward to working with you again.
Don was responsive, proactive and willing to adapt to conditions unique to our very rural market. He navigated several potential roadblocks, and got this thing to the finish line, making for a very satisfied client. I'd recommend Don to anyone...
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Reply from Don Williams
December 1st, 2025 08:01 PM
I really appreciate the feedback and am looking forward to working with you again.
Don and his co worker Theresa Mills were responsive, proactive and I think went above and beyond to close the deal for my client. Thsi was a challenging one and without their solid communication and level of committment, we would not have succeeded...
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Reply from Don Williams
December 1st, 2025 06:01 PM
I enjoyed working with you. Thanks for the great feedback.
Don took care of me like i was the most important person and was always communicating woth me during the process which made things flow smoothly amd effortlessly. I could not imagine working with any other person than don williams.
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Reply from Don Williams at CrossCountry Mortga...
November 17th, 2025 01:37 PM
I'm truly appreciative of your feedback, Mario. It's great to hear that you felt taken care of throughout the process. I aim to make each client's journey as smooth as possible, and it’s rewarding to know that my communication made a positive...
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I would like to thank you guys for everything! Don was amazing and a man of his word!! He was there every step of the way. It didn't matter day or night he worked his b*** off to insure I was going to be a Home Owner!! I can't thank him enough...
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Reply from Don Williams at CrossCountry Mortga...
November 18th, 2025 05:05 PM
Jeremy, I truly appreciate your heartfelt words. It means a lot to hear that my dedication and support made a difference for you. Becoming a homeowner is a significant achievement, and I’m glad I could be part of your journey. It's also wonderful...
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Professional and patient support for the process of mortgage questions and communication
Reply from Don Williams
November 10th, 2025 02:36 PM
Danny, I'm grateful for your kind words. I'm glad to know that my support during your mortgage process met your expectations. If you have any more questions in the future, feel free to reach out. Thank you for trusting me with this important...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1031805 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 1031805
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095