SFMC Home Lending, Plano, TX
Plano, TX
At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Add... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
Thank you guys for a great experience.
for
Carrie Ehlert
Carrie was thorough and honest and I couldn’t have asked for a better experience
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Angela Benevich
Everyone went above and beyond helping us out!! Thank you again!!
Reply from Angela Benevich
March 28th, 2025 07:57 PM
I'm incredibly pleased to hear about your positive experience, Joaquin! Your feedback reaffirms the hard work we put into our customer service at the Mortgage Madre Team. Thank you for taking the time to share your high rating and kind words....
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Angela Benevich
Angela, Ivan, and Mario. The people. I love the emails that keep us up to date also.
Reply from Angela Benevich
March 28th, 2025 07:57 PM
I'm humbled to hear that you're pleased with the service provided by myself, Ivan, and Mario. At the Mortgage Madre Team, we strive to keep our customers informed every step of the way. Your positive feedback and the 5-star rating mean a lot...
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Extremely poor communication - lack of communication until something had to be signed. Then it would be "Urgent - must be signed immediately." When attempting to follow up with a question, Jason was unavailable and was "Out of the office" so...
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Customer service
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Eric Neal
Everything was done in a timely manner
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Betsy Urban
The whole team treated me as if I was family. They made the process very simple and easy without a huge hassle. They understood how stressful buying a house can be and kept me on a smooth coast the whole way. Even in this volatile market they...
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Good attention to detail and overall helpfulness with all of our questions.
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Angela Benevich
A great team.
Reply from Angela Benevich
March 28th, 2025 07:57 PM
I'm incredibly grateful for your positive feedback, Maria. Our team at the Mortgage Madre Team strives to provide the best service possible, and we're thrilled that our efforts have left a positive impression on you. Your high rating means...
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About
At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Additionally, we have the ability to broker loans that may not fit our criteria to outside lenders, giving us more flexibility in getting loans approved and closed. Established in 1997 and headquartered in Plano, Texas, SFMC Home Lending strives to live up to our name by providing a full range of mortgage financing services with employees who always put the customer first.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Year Started
1997
Time Zone
Pacific Standard Time (PST)
Disclaimer
Licensed as SFMC, LP; SFMC Home Lending; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”