
01 GEM Mortgage Branches, Bakersfield, CA
Bakersfield, CA

Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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I didn't care for the phone app and its alert process. We kept getting alerts for things we had already done and when we pushed to get answers were told to ignore it. Work on improving your loan app. Also, if someone doesn't want to do this...
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Reply from Corbin Claypool
May 8th, 2026 04:29 PM
Jerel, thank you for sharing your feedback about the phone app and alert process. I'm sorry to hear about the inconvenience you experienced, and I appreciate your suggestions for improvement. Please reach out to me directly if you'd like to...
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Hank and his team has 20 years of experience at Golden Empire Mortgage. They’re extremely professional helping their clients with home loans to qualify a new purchase, refinance or getting an equity line of credit. He has what it takes to make...
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Reply from Owner
June 2nd, 2026 12:00 AM
Thank you so much for the kind words and support. We truly appreciate the trust you placed in us throughout the process. It’s always a pleasure working with you, and we’re grateful for the opportunity to help however we can!
Genuinely the best lender any realtor or a bio can work with. Thank you so much Hank for helping all of my clients all these years. Always comes up with a solution for any issue we come up with.
Reply from Owner
June 2nd, 2026 12:00 AM
Thank you so much for the kind words and continued trust over the years. It truly means a lot to us. Helping your clients and finding solutions no matter the situation is always our goal. We appreciate your support and always enjoy working...
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Top notch service! Highly recommend!
Reply from John Wade
May 7th, 2026 08:23 PM
Thank you for your kind recommendation, Steven. I'm pleased to know you found the service top-notch. If there's anything more I can do for you, feel free to reach out.
Hank made us feel comfortable and had a lot of great knowledge and information. He seemed to have a good understanding of what we have and how to get what we want.
Reply from Harold Greenberg
May 7th, 2026 05:57 PM
I'm pleased to hear that you felt comfortable and well-informed, Arturo. It's important to me that you have confidence in the process and that your needs are understood. If there's anything else I can assist you with, please don't hesitate...
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Dan was an amazing loan officer to work with. he was very communicative and responsive. he went out of his way to call the listing agent and ensure the seller we were solid om the lending side of things. we could not have closed on this house...
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Reply from Daniel Crosley
May 7th, 2026 03:43 PM
Abraham, I appreciate your kind words. I'm glad to hear that my communication and efforts with the listing agent contributed positively to your home purchase. If there's anything else you need, please feel free to reach out.
Taylor was on it, she knew everything she was doing and communicated throughout the whole process was smooth and quick process.Thank you Taylor!!
Reply from Taylor Simpfenderfer
May 7th, 2026 02:58 PM
Kathryn, I'm pleased to hear that the process was smooth and quick for you. Keeping communication open and ensuring everything runs smoothly is always my goal. Thank you for your kind words and for trusting me with your refinance at Golden...
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Highly recommended
Reply from Laura Berg
May 7th, 2026 01:32 PM
Thank you, John, for your recommendation. I'm pleased to hear that you had a positive experience. If there's anything more I can do for you, feel free to let me know.
Scott was amazing and helpful and always made us feel comfortable with the whole process. He was so patient with us with all of our phone calls with questions about things and never once made us feel like we were bothering him. Really great...
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Reply from Scott Gilman
May 7th, 2026 01:18 PM
I'm thankful for your kind words, Stephanie. I'm pleased to hear that you felt comfortable and supported throughout the process. It was truly a pleasure working with you, and I'm here if you have any more questions or need help in the future....
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Scott was amazing and helpful and always made us feel comfortable with the whole process. He was so patient with us with all of our phone calls with questions about things and never once made us feel like we were bothering him. Really great...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California. For more information, visit www.gemcorp.com.
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Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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