Dianne Ayala Steffey, MBA, ChFC

Name: New American Funding LLC
Address: 226 Bluff Holw, San Antonio, Texas, 78216
Telephone: +1-210-831-8749
Rating: 4.96

Corporate

Sterling Mortgage Services - San Antonio, TX

4.96

(440)

The American College of Financial Services

Mortgage

Mortgage Loan Officer

The American College of Financial Services

Contact Info

(210) 831-8749

San Antonio, TX

https://sterlingmortgagesvcs.com/dianne-ayala-steffey/

https://fivestarprofessional.com/Spotlights/142243/Profile

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4.96

(440)

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5 Star

98%

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Very pleased with American funding. Everyone that was working on our loan was timely, straightforward, and great at communicating with us through it all! Everything went so smooth with no issues! Will definitely recommend!

Reply from Dianne Steffey

January 15th, 2026 02:22 PM

Kimberly, it was such a pleasure working with you and Jonathan. Thank you for giving us the opportunity to work with you. Enjoy your new home.

They will do and make it possible

Reply from Dianne Steffey

January 15th, 2026 02:22 PM

Thank you for taking the time to give a review, Jose. Your feedback is very important to us here at New American Funding. I'm glad to hear that you found our service to be responsive and committed to making things possible. We continuously...

Communication and response time can be improved. Staff don’t seem to be in synch.

Reply from Dianne Steffey

January 15th, 2026 02:22 PM

Thank you for your feedback, Sandra. I'm sorry to hear that your experience was less than 5-star. My team and I pride ourselves in giving exemplary service. I was able to show how you can buy using a VA home loan. even with two outstanding...

They will do and make it possible

Reply from Owner

October 8th, 2025 12:00 AM

Thank you, Jose, for the glowing review and the perfect rating. I'm thrilled to hear that my team and I were able to meet, and hopefully exceed, your expectations. It's always our goal at New American Funding to make every transaction as smooth...

Dianne was AWESOME! despite the relatively small amount I was borrowing, I feel that She gave the the same level of service a much larger client would have received! Kalliko was on top of everything and kept the process moving at top speed!...

Reply from Dianne Steffey

January 15th, 2026 02:22 PM

Hello David, I'm thrilled to hear how satisfied you are with the service you received. Regardless of the size of the loan, we believe in providing top-notch service to all our clients at New American Funding. Your feedback is greatly appreciated...

Dianne and her team were on top of everything and made everything so seamless I wasn't not worried about the process! Amazing people giving the best service!

Reply from Dianne Steffey

January 15th, 2026 02:22 PM

I'm so delighted to hear that you were pleased with our service, Jennifer. Your positive feedback is what motivates us to keep striving for the highest level of efficiency and customer satisfaction. Thank you for choosing us at New American...

Dianne was able to answer all my questions in a timely manner.

Reply from Dianne Steffey

January 15th, 2026 02:22 PM

Adam, I'm so pleased to hear that you were satisfied with the service you received. Ensuring your questions are answered promptly and clearly is a top priority for me at New American Funding. Your positive feedback and the 5-star rating are...

Dianne was amazing! She worked around the clock to get us an amazing rate, amazing loan and set us up for success! She went above and beyond to help us get the finances for our house in order, walked us through what we needed to do and how...

Reply from Owner

September 5th, 2024 12:00 AM

Jennifer, it was my pleasure and honor to work for you and Jacob. I will always do what's best for my borrowers. Enjoy your new home. You can call me anytime. I will definitely be in touch throughout the year.

I am forever grateful and thankful for Dianne. I found her to be extremely capable, professional, and personable. She made my entire experience great! I felt like I had known her forever. I would highly recommend!!

Reply from Owner

September 5th, 2024 12:00 AM

Glenys, It was wonderful working with you on your home loan. All this time, you thought that you didn't have a chance at home ownership. And here you are...a homeowner of your own home. I'm proud that you were able to do this on your own. You...

Dianne answered all my questions and adapted to my busy work schedule. She was easy to contact and made the home-buying process very smooth.

Reply from Owner

September 5th, 2024 12:00 AM

Adam, it was a pleasure and a honor to work with you on your home loan. I'm so happy that we were able to meet your expectations. Thank you for your business.

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About

I am a Licensed Loan Officer for Sterling Mortgage Services. I have been guiding current and future homeowners through the mortgage lending process and do my best to become a valued resource for all your home financing needs. I am happy to share the different mortgage loan options with you and help you choose the best fit for your personal goals and unique situation. We offer a variety of home loans including FHA Loans, Non-QM Loans, USDA Loans, Conventional Loans, Cash-Out Refinance Loans, 30 Year Fixed Rate Mortgage Loans, 15 Year Fixed Rate Mortgage Loans, VA Loans, Adjustable Rate Mortgage (ARM) Loans, Jumbo Loans, Reverse Mortgage Loans etc.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan

FHA Loan

Reverse Mortgage

Construction Loan

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Education

The American College of Financial Services

Finance

Chartered Financial Consultant

Aug 1988 -Aug 1989

The American College of Financial Services

May 1987 -May 1988

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Positions

New American Funding LLC - Producing Branch Manager
Oct 16th, 2023 - Current

Memberships

Scotsman Guide
NAHREP 2025
NAHREP

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Addresses and Serving Areas

Primary Serving Area

Other Serving Areas

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Year Started

1996

Time Zone

Central Standard Time (CST)

Licenses

NMLS 26768
LMB 100535575

Achievements

5-Star Mortgage Professional - 11-yr straight
Top 250 NAHREP
President's Council

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Hobbies

Cooking/Baking
Dancing
Snow skiing, Cross-Fit, Singing

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