Diana Tsunovska
Loan Officer
The Lviv Polytechnic National University
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
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24 hours(Open now)
Tues
24 hours
Wed
24 hours
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Reviews from Web
Extraordinary service and communication!
Reply from Diana Tsunovska
March 5th, 2026 02:37 PM
Thank you!
it was a pleasure To work with everyone . they were all so kind and knowledgeable about everything.
Reply from Diana Tsunovska
March 5th, 2026 02:37 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Everything went nice and smooth. Had no troubles at all.
Reply from Diana Tsunovska
March 5th, 2026 02:37 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Communication was
Reply from Diana Tsunovska
March 5th, 2026 02:37 PM
Thank you, Amanda! It was great pleasure working with you!
Diana was awesome! She kept us informed, responded quickly, and was always polite and professional.
Reply from Diana Tsunovska
May 24th, 2025 05:55 PM
Thank you so much, Melody! Welcome to the area 😀
Diana was awesome! She kept us informed, responded quickmy, and was always polite and professional.
Reply from Diana Tsunovska
March 5th, 2026 02:37 PM
I'm happy to hear that you had such a positive experience, Melody. I truly appreciate your kind words. It was very nice to meet you and welcome to the area :)
Diana was such a pleasure to work with! She knows her business, keeps you up-to-date every step of the way, and made the process seem effortless. We highly recommend her!
Reply from Diana Tsunovska
April 23rd, 2025 07:22 PM
I'm thrilled to hear that your experience was so positive and that you found the process effortless. It was a pleasure assisting you, and I truly appreciate your recommendation. Thank you for your kind words.
Diana is amazing! She was very proactive in making sure we aware of the process. Diana explained everything and answered our questions...she made it all seem effortless. Many thanks to her for the excellent customer service and personal attention!...
read more
Reply from Diana Tsunovska
March 5th, 2026 02:37 PM
I'm thrilled to hear that you found the process seamless and that I could provide the support and clarity you needed. It was a pleasure assisting you, and I truly appreciate your kind words. If you have any more questions or need further assistance,...
read more
In 20 years in real estate Diana was the most responsive lender I have worked with. Her knowledge and professionalism is 5 star!
Reply from Diana Tsunovska
April 23rd, 2025 07:25 PM
Thank you, Doug, for your kind words and recognition. It was a pleasure working with you.
She communicated very well from the very beginning and hit all time lines early throughout the process
Reply from Diana Tsunovska
March 5th, 2026 02:37 PM
I'm thrilled to hear that you were satisfied with the communication and timeliness throughout the process. It was a pleasure working with you, and I appreciate your positive feedback.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Home Renovation Loan
USDA Loans
Reverse Mortgage
DSCR Loans
Home Equity Loan
Mortgage for Foreign Nationals
Specialities
First Time Home Buyers Programs
Down Payment Assistance Forgivable and Repayable
Grants
Renovation Loans
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Education
- The Lviv Polytechnic National UniversityApplied LinguisticsMaster's DegreeSep 2003 -Dec 2008
- The Lviv Polytechnic National UniversityBusiness Administration and ManagementBachelor of arts in business administrationSep 2003 -Jan 2009
Positions
- New American Funding - Loan Officer Jul 1st, 2023 - Feb 28th, 2026
- Paramount Residential Mortgage Group, Inc. - Loan Officer Dec 1st, 2022 - Jul 1st, 2023
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Memberships
- PNA
- ING
- Professional Networking Alliance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2019
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 1851860
Awards
Achievements
- Best Of Branson 2025 - Mortgage Company
Hobbies
- Paddle boarding
- Line Dancing
- Hicking
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Disclaimer
