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Derek Wetzel - Branch Manager in Bellevue, WA

Derek Wetzel

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Branch Manager

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On Q Home Loans is committed to simplifying the mortgage process and providing personalized solutions for homebuyers, homeowners, and partners. With decades of experience, we offer a wide range of loan products and expert guidance to meet t... Show More
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Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Overall Ratings
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Range
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5 Star
95%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    C
    Christy R D
    SEATTLE, WA
    Posted on March 4th, 2024 07:57 PM
    Derek and team have been very thorough and keeping me informed with the process of my refi.
    Reply from Derek Wetzel
    March 4th, 2024 09:23 PM
    I'm incredibly grateful for your kind words and 5-star rating, Christy. My team and I strive to maintain open communication and ensure our clients are well-informed throughout the entire refinance process. Your satisfaction is our primary goal....
    read more
  • Encompass
    D
    Dana J
    SEATTLE, WA
    Posted on March 3rd, 2024 03:05 PM
    We appreciated Derek's reliability when working under tight time constraints during our process of putting in multiple home offers over the past few years. He was able to jump on things with only a couple days notice and get us whatever information...
    read more
    Reply from Derek Wetzel
    March 4th, 2024 09:25 PM
    I sincerely appreciate your kind words, Dana. It was a pleasure to have the opportunity to work with you over the years on your home offers. I'm thrilled that I was able to provide the reliable and timely service you needed during such a crucial...
    read more
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    F
    Florian F
    SEATTLE, WA
    Posted on February 28th, 2024 04:11 PM
    - timely information - resourceful - fast support and answers to questions
    Reply from Derek Wetzel
    March 1st, 2024 04:13 PM
    I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
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    D
    Desiree R
    SPOKANE, WA
    Posted on February 18th, 2024 07:42 PM
    Super fast closing. Consistent and reliable communication via phone (not just email). Kind and professional.
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    I
    Ian D
    Seattle, WA
    Posted on February 18th, 2024 02:42 PM
    Best rate of our options
    Reply from Derek Wetzel
    February 20th, 2024 02:42 PM
    We enjoyed working with you. Thanks for the great feedback.
  • Encompass
    A
    Amy D
    SEATTLE, WA
    Posted on February 15th, 2024 05:35 PM
    Derek and team have been great to work with. They are a team of creative problem solvers and we've enjoyed working together.
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    B
    Brian F
    SEATTLE, WA
    Posted on February 7th, 2024 04:40 PM
    Rate was significantly higher than competitors and no explanation was provided for the higher rate
    Reply from Derek Wetzel
    February 9th, 2024 04:43 PM
    Thank you for your feedback. Please feel free to connect with us to help us improve our services.
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    T
    Theresa P
    TUKWILA, WA
    Posted on February 6th, 2024 05:54 AM
    Derek and his team were extremely helpful and communicative throughout the entire process.
    Reply from Derek Wetzel
    February 8th, 2024 05:55 AM
    I really appreciate the feedback and am looking forward to working with you again.
  • Encompass
    M
    Margaret M
    SHORELINE, WA
    Posted on February 5th, 2024 08:53 PM
    Very helpful in understanding what was happening as a first time home buyer. Also was able to help solve problems before they even arose!
    Reply from Derek Wetzel
    February 7th, 2024 08:55 PM
    It was great working with you. Thanks again for putting your trust in us.
  • Encompass
    K
    Kevin M
    SHORELINE, WA
    Posted on February 5th, 2024 07:54 PM
    Great communication and we didn't feel like we were being deceived. Any time we had a question, we had an answer quickly and with as much detail as we would need. Weekly check-ins and emails were helpful and eased us through the process.
    Reply from Derek Wetzel
    February 7th, 2024 07:57 PM
    Thank you for the 5-Star review. If you need anything, feel free to give us a call.
  • 301–310 of 891
    About
    On Q Home Loans is committed to simplifying the mortgage process and providing personalized solutions for homebuyers, homeowners, and partners. With decades of experience, we offer a wide range of loan products and expert guidance to meet the unique needs of every client. Our team is dedicated to delivering exceptional service and a streamlined process, making homeownership more accessible and stress-free. Whether you're purchasing a new home or refinancing, we're here to help you every step of the way with innovative, customized mortgage solutions.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Conventional Loan
    VA Loan
    FHA Loan
    USDA Loan
    Conventional Renovation Loan
    FHA Streamline Refinance
    FHA Cash Out Refinance
    FHA 203k Refinance
    View All
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    Memberships
    • Nationwide Mortgage Licensing System (NMLS)
    Addresses and Serving Areas
    Primary Serving Area

    Year Started

    2010

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 487553 | AL 487553 | AZ 1037315 | CA-DBO487553 | CO 100535305 | ID MLO-17632 | IL 031.0078951 | IN 64060 | MI 487553 | MT 487553 | OH MLO-OH.487553 | OR 487553 | TX 487553 | WA MLO-487553
    Hobbies
    • Golf
    • Travel
    • Charity Involvement
    • View All
    Disclaimer
    Equal Housing Lender

    On Q Home Loans is an Equal Housing Lender

    On Q Home Loans | NMLS ID 2611
    14275 N 87th Street, Ste #210 | Scottsdale, AZ 85260 | Toll Free: 844-874-3885

    © 2024 Guaranteed Rate, Inc. D/B/A On Q Home Loans. NMLS License #2611. All rights reserved.

    NMLS Consumer Access: http://www.nmlsconsumeraccess.org
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