Dean Hayes
Area Sales Manager | NMLS #114235
Western Washington University
I've been helping homebuyers and partners for over 20 years, specializing in purchase loans, self-employed borrowers, and Divorce Mortgage Guidance. With over $190M in closings since 2019, I love guiding clients to homeownership while servi... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Dean and his team did an outstanding job on our Jumbo Mortgage that turned out to be fairly complicated.
Reply from Owner
May 3rd, 2023 02:17 PM
It was a pleasure assisting you with your home home purchase, and thank you for your help in making the process go smoothly!
Dean and his team did a great job with our fairly complicated mortgage. They were able to overcome all the obstacles that occurred during a long closing date.
Reply from Dean Hayes
June 25th, 2024 08:25 PM
I'm thrilled to hear that you had a positive experience with our team at Bay Equity Home Loans. Navigating through a complex mortgage and obstacles can be challenging, but we're committed to ensuring the process runs as smoothly as possible....
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It was somewhat difficult to conduct business strictly electronically. Fine for the tech savvy, but challenging for me. Also frustrating to receive the same stock email, of documents needed, in response to my specific questions .
Reply from Dean Hayes
June 25th, 2024 08:25 PM
I appreciate your feedback, Debra, and I apologize for any frustration you experienced. Our intention with electronic communication is to streamline the process, but I understand that it can present challenges. I'm taking note of your experience...
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From the beginning to the end Bay Equity was on top of everything. Communication is key when doing a home loan and the Dean Hayes group was outstanding.
Reply from Dean Hayes
June 25th, 2024 08:26 PM
I'm thrilled to hear about your positive experience with Bay Equity Home Loans and specifically, my team. It's always rewarding to hear we're doing a great job in our communication. Jennifer, your feedback is greatly appreciated and will help...
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I appreciated the one on one consultation time with Dean and overall the team was very prompt throughout the whole process.
Reply from Dean Hayes
June 25th, 2024 08:27 PM
I'm thrilled to hear you had a positive experience with our team at Bay Equity Home Loans, Dylan. I pride myself on providing individualized attention to all my clients, so I'm glad to know that you appreciated our one on one consultation....
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Me and my family are new homeowners. Dean Hayes took us in right away to answer questions and help get me specifically, squared away on building my credit and in the best way very quickly. His team made sure to be available for any and all...
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Reply from Owner
March 23rd, 2023 03:38 PM
We're so happy to have been able to help you and your family. It was a journey that we walked together, and you performed admirably! Your attention to detail in follow through on the plan and your responsiveness in our requests for documentation...
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Me and my family are new homeowners. Dean Hayes took us in right away to answer questions and help get me specifically, squared away on building my credit and in the best way very quickly. His team made sure to be available for any and all...
read more
Reply from Dean Hayes
June 25th, 2024 08:27 PM
Thank you so much for the glowing review, Jerushah! I'm thrilled to hear that my team and I could help you navigate the home buying process and that we could assist in making the experience less stressful for you. It was our pleasure to support...
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The caliber of service was excellent throughout the process. Every step felt personalized. I had several questions during the process, and a few different ideas based on the changing markets, and everyone was patient and accommodating to the...
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Reply from Owner
March 20th, 2023 04:10 PM
Thank you so much for your kind words, Chris. We're so thrilled to have been your loan partner for your mortgage, and you were amazing to work with! We also appreciate your feedback as we continue to improve our service to you and all of our...
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The caliber of service was excellent throughout the process. Every step felt personalized. I had several questions during the process, and a few different ideas based on the changing markets, and everyone was patient and accommodating to the...
read more
Reply from Dean Hayes
June 25th, 2024 08:28 PM
Hello Christopher, Thanks for taking the time to leave such a thorough and thoughtful review. I'm thrilled to hear that our service met your expectations and you felt our process was personalized and accommodating. Your feedback is greatly...
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Everything was explained clearly and it was stressful process made easy!
Reply from Dean Hayes
June 25th, 2024 08:29 PM
I'm thrilled to hear that your experience with Bay Equity Home Loans was stress-free, Alyssa! It's always my goal to make the process as easy and clear as possible. Thank you for your 5-star rating. It truly means a lot to me. Looking forward...
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About
I've been helping homebuyers and partners for over 20 years, specializing in purchase loans, self-employed borrowers, and Divorce Mortgage Guidance. With over $190M in closings since 2019, I love guiding clients to homeownership while serving the unique needs of our Northwest Washington community.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Education
- Western Washington UniversityComputer ScienceAssociate of Arts (AA)Jan 1988 -Jun 1990
- Western Washington UniversityBusiness AdministrationAssociate of Arts (AA)Jan 1988 -Jun 1990
Positions
- Rocket Mortgage, LLC: NMLS #3030 - Executive Loan OfficerFeb 1st, 2012 - Current
Memberships
- North Puget Sound Association of Realtors
- National Association of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2002
Time Zone
Pacific Standard Time (PST)
Licenses
- WA MLO ID#114235
- AZ MLO ID#1034522
- CA #CA-DFPI114235
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Achievements
- Bay Equity Home Loans President's Club 2020, 2017, 2016, 2014
- Washington Realtors Affiliate of the Year 2009
- NPSAR Affiliate of the Year 2009 & 2005
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Disclaimer
Rocket Mortgage, 1050 Woodward Ave., Detroit, MI 48226-1906
NMLS #3030. https://www.nmlsconsumeraccess.org/
©2000-2025 Rocket Mortgage, LLC. All rights reserved. Lending services provided by Rocket Mortgage, LLC.
Rocket Mortgage, LLC, Rocket Homes Real Estate LLC, Rocket Card, LLC, RockLoans Marketplace LLC (doing business as Rocket Loans), and Rocket Money, Inc., are separate operating subsidiaries of Rocket Limited Partnership. Redfin Corporation is an affiliated business of Rocket Limited Partnership. Each company is a separate legal entity operated and managed through its own management and governance structure. Rocket Limited Partnership is an indirect, wholly owned subsidiary of Rocket Companies, Inc. (NYSE: RKT).