Dean Hayes
Area Sales Manager | NMLS #114235
Western Washington University
I've been helping homebuyers and partners for over 20 years, specializing in purchase loans, self-employed borrowers, and Divorce Mortgage Guidance. With over $190M in closings since 2019, I love guiding clients to homeownership while servi... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Education up front and continuous communication.
Reply from Dean Hayes
June 25th, 2024 08:15 PM
I'm thrilled to know you had a positive experience, Ryan! Ensuring our clients are well-informed and consistently updated is a priority here at Bay Equity Home Loans. Your 5-star rating means a lot to me and the team. Thank you for taking the...
read more
Pleasure working with Dean! Always available to take my calls and answer any questions I might have!
Reply from Dean Hayes
June 25th, 2024 08:16 PM
I'm thrilled to hear that you had a great experience working with me. It's always my goal to keep open lines of communication and provide timely answers to your questions. Thank you for entrusting me with your clients' home loan process and...
read more
Everything stayed on track throughout.
Reply from Dean Hayes
June 25th, 2024 08:16 PM
I'm really pleased to hear that you felt everything stayed on track throughout, Carla. Your satisfaction is my top priority, and I'm glad I was able to meet your expectations. Thank you for taking the time to review my services at Bay Equity...
read more
Process was efficient and smooth. Highly recommend using Dean and his team!
Reply from Dean Hayes
June 25th, 2024 08:17 PM
I'm thrilled to hear that you found our process efficient and smooth, Susan! Thank you for the outstanding review and for choosing Bay Equity Home Loans. Your recommendation means a lot to me and my team. Should you need any further assistance,...
read more
The delays, changes and modifications to the plans kept rolling in at us, and Dean was able to navigate them well, and keep me informed as to what the changes or delays meant.
Reply from Dean Hayes
June 25th, 2024 08:18 PM
Thanks for the stellar review, Joseph! I'm glad to hear that you were satisfied with how I handled the changes and delays that came our way. It's always my goal to keep clients in the loop and make the process as smooth as possible, despite...
read more
Great communication throughout by Dean's team, couldn't be happier with the service we received.
Reply from Dean Hayes
June 25th, 2024 08:18 PM
I'm truly grateful for your kind words, Derek. Your feedback reaffirms why we do what we do at Bay Equity Home Loans. We're delighted to know that you're pleased with the service you received from our team. Thank you for leaving a 5-star rating,...
read more
The process was longer than any of us expected, and there were delays outside of our control...the entire time, Dean Hayes and the team did a wonderful job keeping on top of the changes and keeping me informed of the situation. I'm really impressed...
read more
Reply from Dean Hayes
June 25th, 2024 08:19 PM
Joseph, I'm thrilled to hear that you had a positive experience with the prolonged process and that our team at Bay Equity Home Loans could keep you informed throughout. It was crucial for us to ensure you understood all possible outcomes,...
read more
My wife and I used the VA home loan less than 1 year after separating from Active Duty.We were unsure if we were in a position to get a house, but I gave Dean a call under my Grandmother's advice, because he had worked with her around 2008...
read more
Reply from Owner
February 13th, 2024 08:30 PM
Dear Wotrings,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found the process of using the VA home loan smooth and straightforward, especially during a time of transition from active...
read more
Personable, efficient and intelligent.
Reply from Dean Hayes
February 12th, 2024 07:39 PM
Thank you, Jenaye, for your kind words and the 5-star rating. It was truly a pleasure working with you. My team and I are looking forward to assisting you again in the future. Best regards, Dean
Dean Hayes and his team were very knowledgeable and helpful in this fluctuating market. Our transaction was smooth and worry free. Thank you Dean Hayes and team.
Reply from Dean Hayes
February 12th, 2024 07:40 PM
Thanks for the kind words and the 5-star review, Corby. It was a pleasure working with you on this purchase transaction! Dean
21–30 of 432
About
I've been helping homebuyers and partners for over 20 years, specializing in purchase loans, self-employed borrowers, and Divorce Mortgage Guidance. With over $190M in closings since 2019, I love guiding clients to homeownership while serving the unique needs of our Northwest Washington community.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Education
- Western Washington UniversityComputer ScienceAssociate of Arts (AA)Jan 1988 -Jun 1990
- Western Washington UniversityBusiness AdministrationAssociate of Arts (AA)Jan 1988 -Jun 1990
Positions
- Rocket Mortgage, LLC: NMLS #3030 - Executive Loan OfficerFeb 1st, 2012 - Current
Memberships
- North Puget Sound Association of Realtors
- National Association of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2002
Time Zone
Pacific Standard Time (PST)
Licenses
- WA MLO ID#114235
- AZ MLO ID#1034522
- CA #CA-DFPI114235
View All
Achievements
- Bay Equity Home Loans President's Club 2020, 2017, 2016, 2014
- Washington Realtors Affiliate of the Year 2009
- NPSAR Affiliate of the Year 2009 & 2005
View All
Disclaimer
Rocket Mortgage, 1050 Woodward Ave., Detroit, MI 48226-1906
NMLS #3030. https://www.nmlsconsumeraccess.org/
©2000-2025 Rocket Mortgage, LLC. All rights reserved. Lending services provided by Rocket Mortgage, LLC.
Rocket Mortgage, LLC, Rocket Homes Real Estate LLC, Rocket Card, LLC, RockLoans Marketplace LLC (doing business as Rocket Loans), and Rocket Money, Inc., are separate operating subsidiaries of Rocket Limited Partnership. Redfin Corporation is an affiliated business of Rocket Limited Partnership. Each company is a separate legal entity operated and managed through its own management and governance structure. Rocket Limited Partnership is an indirect, wholly owned subsidiary of Rocket Companies, Inc. (NYSE: RKT).