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Dawn Houser at CrossCountry Mortgage
Branch Manager | NMLS #434314

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Fort Myers, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Dawn was very professional as well as personable . She helped me trust the process and was always available to answer any questions or concerns . I can't thank her enough for everything as purchasing a home is stressful to which she made it...
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Reply from Dawn Houser
October 24th, 2025 08:23 PM
It's wonderful to know that I could help make the home buying process less stressful for you, Jason. Building trust is important, and I'm glad I could be there to address any questions or concerns you had along the way. Thank you for your kind...
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Because our Lord and Savior blessed us with both Dawn Houser, our Lender and Luis Perez, our realtor.Both are patient (especially if we stress out about anything). They are understanding and courteous when explaining or answering our questions...
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Reply from Dawn Houser
August 10th, 2025 05:58 PM
Craig, it's great to hear that you felt supported throughout your home-buying journey, especially during what can be a stressful process. I'm pleased that my involvement, alongside Luis Perez, helped guide you comfortably and without pressure....
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Dawn was very helpful and attentive.
Reply from Dawn Houser
April 27th, 2025 02:31 PM
I'm thrilled to hear that you found my assistance helpful and attentive. It was a pleasure working with you, and I appreciate your positive feedback.
Great communications and customer service. Very friendly and knowledgeable about all the process.
Great communications and customer service. Information was given to us as to where the application was at in the process. Sometimes, too much information was sent which became confusing at times. Finished in a timely mannor and was always there...
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Reply from Dawn Houser
April 15th, 2025 12:37 PM
I'm glad to hear you appreciated the communication and customer service throughout the process. I apologize if the information provided was overwhelming at times. Your feedback is valuable, and I will take it into consideration to improve clarity....
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Less Leg work done by the borrower. Up date bank accounts over and over . Trace money from one account to another same ones over and over Your a mortgage company get it right the first time.P.S. Dawn Houser was great . She answered and explained...
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Reply from Dawn Houser
February 10th, 2025 01:27 PM
Michael, I appreciate your feedback regarding the loan process. I understand your frustration with the repeated requests for bank account updates and tracing funds. While I wish I could streamline that piece entirely, regulatory requirements...
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Dawn was very helpful and knowledgeable with the whole process.
Reply from Dawn Houser
February 9th, 2025 03:48 PM
Wow, Carol, a 5-star review! That's fantastic! I'm so glad I could make the process smooth and understandable for you. It was a pleasure working with you, and I truly appreciate you taking the time to share your experience. Helping people navigate...
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My lender Down, Houser she is the expert on the process! I could not buy a house without her help!
Reply from Dawn Houser
December 31st, 2024 12:27 AM
I'm truly humbled by your kind words, Shijie. It was an absolute pleasure assisting you through your home buying process. Here at CrossCountry Mortgage, LLC, we strive to provide expert guidance and support, and I'm thrilled to hear that you...
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Dawn Houser at CrossCountry Mortgage has received a review with 5 star rating from Tao H
Very professional!
Reply from Dawn Houser
December 29th, 2024 12:20 AM
I'm thrilled to hear that you had a 5-star experience, Tao! The satisfaction of my clients is my top priority, and I strive to deliver professional service at all times. Thank you for taking the time to leave your feedback about your experience...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Fort Myers, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #434314 | Branch NMLS #2680681
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 434314
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095