Cynthia Coates's Cover Image
Cynthia Coates - Sr. Loan Originator

Cynthia Coates

Claimed

Sr. Loan Originator

Contact Info
Location & Business Hours
Lobby/Operating Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
Drive Thru Hours
Fri
8 AM to 5 PM
Sat
9 AM to 1 PM
Sun
closed
View All days
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • write_review_unverified
    S
    Stephanie S
    Posted on August 3rd, 2026 05:16 PM
    Buying a home can be overwhelming, but our Cynthia made the entire experience easy and enjoyable. She took the time to explain every step of the process, ensuring I always knew what to expect and felt comfortable with each decision.Her responsiveness...
    read more
  • write_review_unverified
    C
    Carolyn K
    Posted on July 27th, 2026 01:36 AM
    The home buying experience was only made better my working with Cynthia. I am very appreciative of the extra time and explanation that she provided. She was truly a godsend throughout the entire experience. The title company representative...
    read more
  • write_review_unverified
    S
    Steven R
    Posted on August 25th, 2025 06:06 PM
    Ms. Coates was amazing to work with, she was very knowledgeable about refinancing, she answered all of my questions in a timely manner and made things easy for my wife and I
  • google
    P
    Panda J
    Posted on August 22nd, 2024 03:43 PM
    Loved working Cynthia she's the best!
  • API
    N
    Nadia J
    Porter, TX
    Posted on August 22nd, 2024 03:42 PM
    Cynthia was very professional and answered every question with no hesitation. We had a wonderful time finally meeting with her at closing.
    Reply from Cynthia Coates
    May 5th, 2025 09:14 AM
    I'm delighted to hear that you had a wonderful time meeting me at closing, Nadia! Being able to answer all your questions and provide a professional service is what I aim for. It was a pleasure to have you as a client at CrossCountry Mortgage,...
    read more
  • google
    R
    Reyna B
    Posted on August 22nd, 2024 12:50 PM
    Look no further- Cynthia is THE BEST!Everything was thoroughly explained every step of the way, every question/issue was handled promptly, and the communication was outstanding! The entire process was made less overwhelming for us as first...
    read more
  • API
    R
    Reyna B
    Houston, TX
    Posted on August 22nd, 2024 12:43 PM
    Everything was thoroughly explained every step of the way, every question/issue was handled promptly, and the communication was outstanding! The entire process was made less overwhelming for us as first time homebuyers and Cynthia was always...
    read more
    Reply from Cynthia Coates
    May 5th, 2025 09:14 AM
    I'm absolutely delighted to hear about your positive experience, Reyna. It's always my priority to ensure that the process is as clear and straightforward as possible, especially for first-time homebuyers. Your feedback assures me that I was...
    read more
  • write_review_unverified
    A
    Albert Y
    Posted on August 19th, 2024 03:25 PM
    Cynthia has been my preferred loan officer since 2019. Her communication is next level and her knowledge is far superior to any other loan officer that I have worked with. I highly recommend Cynthia to all my clients.
    Reply from Cynthia Coates
    May 5th, 2025 09:14 AM
    Thank you for your kind words and entrusting me to take great care of your buyers.
  • API
    M
    Macy V
    Houston, TX
    Posted on August 19th, 2024 02:43 PM
    Clear and prompt communication
    Reply from Cynthia Coates
    May 5th, 2025 09:14 AM
    Appreciate your feedback. Thank You. 😊
  • google
    S
    Sandy R
    Posted on August 8th, 2024 02:47 PM
    The best loan officer I’ve ever know. Treats you like family and understands your needs at this stressful and exciting time . Will work day and night for you and does whatever it takes to get you approved. I have used her twice now and will...
    read more
  • 1–10 of 134
    Products & Services
    Bank
    Home Purchase Loans
    Specialities
    TX Residential Mortgages, VA Jumbo, VA, Down Payment Assistance, Lot Land Loans
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Licenses
    • NMLS 233291