
Cynthia Coates
Sr. Loan Originator
Contact Info
Location & Business Hours
Lobby/Operating Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
Drive Thru Hours
Fri
8 AM to 5 PM
Sat
9 AM to 1 PM
Sun
closed
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Reviews from Web
Buying a home can be overwhelming, but our Cynthia made the entire experience easy and enjoyable. She took the time to explain every step of the process, ensuring I always knew what to expect and felt comfortable with each decision.Her responsiveness...
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The home buying experience was only made better my working with Cynthia. I am very appreciative of the extra time and explanation that she provided. She was truly a godsend throughout the entire experience. The title company representative...
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Ms. Coates was amazing to work with, she was very knowledgeable about refinancing, she answered all of my questions in a timely manner and made things easy for my wife and I
Loved working Cynthia she's the best!
Cynthia was very professional and answered every question with no hesitation. We had a wonderful time finally meeting with her at closing.
Reply from Cynthia Coates
May 5th, 2025 09:14 AM
I'm delighted to hear that you had a wonderful time meeting me at closing, Nadia! Being able to answer all your questions and provide a professional service is what I aim for. It was a pleasure to have you as a client at CrossCountry Mortgage,...
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Look no further- Cynthia is THE BEST!Everything was thoroughly explained every step of the way, every question/issue was handled promptly, and the communication was outstanding! The entire process was made less overwhelming for us as first...
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Everything was thoroughly explained every step of the way, every question/issue was handled promptly, and the communication was outstanding! The entire process was made less overwhelming for us as first time homebuyers and Cynthia was always...
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Reply from Cynthia Coates
May 5th, 2025 09:14 AM
I'm absolutely delighted to hear about your positive experience, Reyna. It's always my priority to ensure that the process is as clear and straightforward as possible, especially for first-time homebuyers. Your feedback assures me that I was...
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Cynthia has been my preferred loan officer since 2019. Her communication is next level and her knowledge is far superior to any other loan officer that I have worked with. I highly recommend Cynthia to all my clients.
Reply from Cynthia Coates
May 5th, 2025 09:14 AM
Thank you for your kind words and entrusting me to take great care of your buyers.
Clear and prompt communication
Reply from Cynthia Coates
May 5th, 2025 09:14 AM
Appreciate your feedback. Thank You. 😊
The best loan officer I’ve ever know. Treats you like family and understands your needs at this stressful and exciting time . Will work day and night for you and does whatever it takes to get you approved. I have used her twice now and will...
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Products & Services
Bank
Home Purchase Loans
Specialities
TX Residential Mortgages, VA Jumbo, VA, Down Payment Assistance, Lot Land Loans
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Licenses
- NMLS 233291