Experience.com
Crystal Allen's Cover Image
Crystal Allen - Loan Consultant in Austin, TX

Crystal Allen

ClaimedPro

Loan Consultant

4.93
(60)
Company Logo
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr...... Show More
Company Logo
Overall Ratings
4.93
(60)
Filter by Date
Range
Filter by Rating
Reviews from Web
  • 5.0
    Encompass
    A
    Amy R
    Galveston, TX
    Posted on June 16th, 2026 04:38 PM
    Crystal was always on top of everything, there were never any surprises. She explained everything completely and competently. I would highly recommend her to anyone. She was very efficient and truly loves her job- and it shows. She always had...
    read more
  • 5.0
    google
    M
    Marcia T
    Posted on June 14th, 2026 05:46 PM
    Crystal made this whole process incredibly easy. She checked and rechecked everything so many times and would call after hours letting me know everything that was going on. She actually saved me quite a bit of money in taxes, which I greatly...
    read more
  • 5.0
    Encompass
    M
    MARCIA G W
    Galveston, TX
    Posted on June 14th, 2026 04:41 PM
    Always kept in the loop. Everything went very quickly and efficiently.
  • 5.0
    Encompass
    D
    David W S
    Humble, TX
    Posted on June 4th, 2026 01:35 PM
    I had given up on the idea of homeownership. But with Crystals dedication she helped make it possible. I guarantee I overwhelmed her with questions at times. But she remained patient and answered all of my concerns. She helped make my families...
    read more
    Reply from Crystal Allen
    June 4th, 2026 01:46 PM
    David, I'm so glad to hear that I could help make your dream of homeownership a reality. Your journey and trust mean a lot to me, and I'm thankful for the opportunity to assist you at New American Funding. If you have any more questions in...
    read more
  • 5.0
    google
    S
    Shakaree G
    Posted on June 2nd, 2026 03:55 PM
    Crystal was amazing! She made the process very smooth and easy!
    Reply from Owner
    June 4th, 2026 01:46 PM
    I'm glad to hear that you found the process smooth and easy, Shakaree. Thank you for your kind words about my work at New American Funding.
  • 4.83
    Encompass
    S
    Shakaree D G
    Humble, TX
    Posted on June 2nd, 2026 03:54 PM
    Everyone was willing to answer all of our questions no matter how small or ridiculous. As a first time homebuyer I felt like I went in blind and Crystal eased mine and my husband mind as we went through the process.
    read more
    Reply from Crystal Allen
    June 12th, 2026 03:55 PM
    Thank you for sharing your experience, Shakaree. I'm pleased to hear that I could help ease your and your husband's minds during the homebuying process. It's important to me that all your questions were answered, and I'm grateful for the opportunity...
    read more
  • 5.0
    google
    B
    Bradley B
    Posted on May 18th, 2026 01:09 AM
    Crystal Allen has received a review with 5 star rating from Bradley B
    Reply from Owner
    May 29th, 2026 06:59 PM
    Thank you for the 5-star rating, Bradley. I’m glad to know you had a positive experience with me at New American Funding.
  • 5.0
    Encompass
    B
    Bradley B
    Missouri City, TX
    Posted on May 18th, 2026 01:09 AM
    The team here was very helpful and flexible with the loan process. It was a stress free experience.
    Reply from Crystal Allen
    May 18th, 2026 01:23 PM
    I'm glad to hear that you found the loan process stress-free, Bradley. It's great to know our team's helpfulness and flexibility made a positive impact on your experience. Thank you for choosing New American Funding!
  • 4.16
    Encompass
    M
    Marquavius F
    Conroe, TX
    Posted on April 12th, 2026 04:18 AM
    Great overall experience and quick closing
    Reply from Crystal Allen
    April 13th, 2026 12:46 PM
    I'm pleased to hear you had a great overall experience and that the closing was quick, Marquavius. Thank you for choosing me to assist with your needs at New American Funding.
  • 5.0
    Encompass
    S
    Stephanie B
    Angleton, TX
    Posted on March 24th, 2026 04:34 PM
    Crystal Allen went above and beyond to serve us. She kept us informed (sent us messages immediately when documents were ready to sign) and answered all our questions. She was very knowledgeable on DPA and without her knowledge, we would have...
    read more
    Reply from Crystal Allen
    March 30th, 2026 12:46 PM
    Thank you, Stephanie, for sharing your experience. I'm really glad to hear that staying informed and answering all your questions made the process easier for you. Your feedback about my assistance with DPA means a lot, and it was truly rewarding...
    read more
  • 10 of 60
    About
    New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    USDA Loans
    Non-QM
    487
    /850
    Search Rank Score
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing