

Top 5%
Craig Martin - Northpointe Bank
Loan Officer| NMLS# 1699482


Broward College
At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Craig was usually available to assist/ answer my questions about the very stressful process of applying for the loan. I was hoping for a lower interest rate. However, his customer service was good.
Reply from Craig Martin - Northpointe Bank
January 26th, 2026 08:54 PM
I appreciate your feedback, Athleena. I'm glad I could help ease the stress of the loan application process by being available to assist with your questions. I understand the importance of securing the best rate possible and will continue monitoring...
read more
Craig did great! There were some of credit card payoffs that didn't make much sense.
Reply from Craig Martin - Northpointe Bank
December 23rd, 2025 02:47 PM
Thank you for your review, Richard. I'm pleased to know that you felt the overall experience went well. If any of the credit card payoffs remain unclear, I’m more than happy to address these and ensure everything is resolved to your satisfaction....
read more
Craig was so easy to work with. He spent as much time with me as I needed discussing interest rates, interest rate options, the underwriting process and he texted me with updates along with receiving update emails so nothing got lost in the...
read more
Reply from Craig Martin - Northpointe Bank
October 29th, 2025 05:04 PM
I appreciate your feedback, Beth. It's great to know that you found the process easy and well-communicated. I aim to keep everything clear and timely, especially under tighter deadlines. If there's anything else you need in the future, please...
read more
Craig was extremely knowledgeable in everything he does, and most of all he had the patience of saint with me!!
Fantastic Wonderful Caring person
Reply from Craig Martin - Northpointe Bank
October 24th, 2025 06:25 PM
I appreciate your kind words, Nona. I'm glad to hear that my knowledge and patience made a difference in your experience. It was great to work with you and your family. I'm always here if you have any questions or need assistance in the future....
read more
Friendly staff. Responsive.
Reply from Craig Martin - Northpointe Bank
October 21st, 2025 07:23 PM
I’m pleased to hear that you found my team to be friendly and responsive, Thomas. Thank you for your feedback, and should you need any assistance in the future, please don't hesitate to contact me.
CRAIG IS THE BEST OF THE BEST!!! MADE IT HAPPEN, AND WORKED PROACTIVELY!
Reply from Craig Martin - Northpointe Bank
October 17th, 2025 09:14 PM
Sara, I'm pleased to hear that you had such a positive experience. It's rewarding to know that my proactive approach made a difference. Thank you for taking the time to share your thoughts. If there's anything else I can assist you with, just...
read more
Craig Martin - Northpointe Bank has received a review with 5 star rating from Mindy P F
Reply from Owner
October 17th, 2025 09:15 PM
Thank you for the excellent rating, Mindy. I appreciate your feedback and am here if you ever need anything further. Congratulations!!
Craig was incredibly responsive and made great efforts to make this loan work for our family . Very grateful .
Reply from Craig Martin - Northpointe Bank
October 15th, 2025 06:02 PM
I'm pleased to know that the loan process worked well for your family, Almerinda. Your gratitude means a lot, and I appreciate your mention of my responsiveness. If there's anything else I can help you with, please feel free to get in touch....
read more
Craig and his team were knowledgeable helpful and kind.
We closed on time and everything was perfect.
Reply from Craig Martin
October 15th, 2025 06:03 PM
Thank you for your feedback, Peggy. I'm pleased to hear that you found our team knowledgeable and helpful. Closing on time is always a priority, and I'm glad everything went smoothly for you. If you have any future questions or need assistance,...
read more
Craig and the team are a pleasure to work with!
Reply from Craig Martin - Northpointe Bank
October 7th, 2025 03:14 PM
Thank you for your feedback, Brad. It's great to hear that you enjoyed working with us. If you have any more questions or need further assistance, feel free to reach out anytime.
31–40 of 133
About
At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Education
- Broward CollegeGeneral BusinessA.S. degreeJun 1991 -May 1995

Positions
- Northpointe Bank - Loan OfficerAug 1st, 2018 - Current
Memberships
- Dupr Pickleball
- NMLS, Pickleball of Boca,
- Loan Officer
View All
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2016
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1699482
Gallery


Videos
Awards
Achievements
- Private Pilot license, College Degree, Loan Officer License, Multiple Men's Softball Championships
Hobbies
- Remote Control Airplane
- Grilling
- Softball, Pickleball & Biking
View All
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender