Willow Bend Mortgage, Plano, TX
Plano, TX
We are a community-based, relationship lender. However, we provide an industry-leading technology platform that is second to none. This gives us the unique ability to guide our clients through the ever-changing challenges of the mortgage bu... Show More
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Reviews from Web
Alexandra Swann and Carmen Parks provided EXCEPTIONAL service. The level of unprofessionalism, and poor customer service provided by Robert Cordova, Daniela Espino, & Lidza Gonzalez was beyond appalling. The trio repeated failed to return phone...
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Reply from Alexandra Swann
June 12th, 2025 07:43 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
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Kirsten Fleenor
Weekley report
Reply from Kirsten Fleenor
June 6th, 2025 05:09 PM
Thank you, Sharon. It was a pleasure working with you. If you come across any questions regarding home financing, just call me. I am here to help!
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I recently worked with Ms. Aide to secure a mortgage for our new home, and I couldn’t be happier with the experience. We had a lot of questions and uncertainty with our previous mortgage company,that was unpleasant, but Ms. Aide was patient,...
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Reply from Aide Saenz
June 11th, 2025 01:27 PM
I enjoyed working with you. Thanks for the great feedback.
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Aide worked extremely hard to help us during this process and was very responsive and easy to get in contact with. She was professional and understanding and explained every step of the process.
Reply from Aide Saenz
June 11th, 2025 01:27 PM
I enjoyed working with you. Thanks for the great feedback.
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Aaron Barbara
Simple process
Reply from Aaron Barbara
June 9th, 2025 03:07 AM
It was great working with you. Thanks again for putting your trust in us.
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Aide was helpful in every way possible. Extending herself at all hours to answer any question we had. The guidance and information given was more than we could ask for. Truly a blessing.
Reply from Aide Saenz
May 26th, 2025 12:20 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
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Ricardo Espinoza
RIcard made the experience very pleasant he provide great customer service and answered all of our questions he was awesome he stuck buy us i until we closed in our house .
Reply from Ricardo Espinoza
May 25th, 2025 04:25 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
First time home buyer, the team made it such a smooth ride through the whole process helped get me and my family our dream home. Always kind and patient will definitely recommend to everyone!
Reply from Johnny Esquivel
July 2nd, 2025 03:57 PM
I'm thrilled to hear that your home-buying experience was smooth and that we could help you and your family secure your dream home. It was a pleasure assisting you, and I truly appreciate your recommendation.
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Ricardo Espinoza
Ricardo stuck buy us through everything he explained everything that we needed to know and any questions we had...great person wonderful personality and that the way it should be to have a great experience
Thank you Ricardo
Reply from Ricardo Espinoza
May 22nd, 2025 03:57 PM
It was great working with you. Thanks again for putting your trust in us.
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Thank you, Aide Saenz, for working so diligently and effectively to get my husband and I approved for our home loan! Thank you for your kindness, patience, great advice on what to pay off and what to correct concerning our finances and credit....
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About
We are a community-based, relationship lender. However, we provide an industry-leading technology platform that is second to none. This gives us the unique ability to guide our clients through the ever-changing challenges of the mortgage business. We are extremely proud, and even more thankful, for the relationships we’ve made with the customers we’ve had the privilege to serve – for almost 30 years.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Pacific Standard Time (PST)
Disclaimer
Willow Bend Mortgage Company, LLC (NMLS #117371) is a Texas Limited Liability Company and operates with the following licenses: AL Consumer Credit License #21826, AR Combination Mortgage Banker-Broker-Servicer License #116865, CA Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4130600, CO Mortgage Company Registration, FL Mortgage Lender License #MLD667, GA Mortgage Lender License #117371, IN-DFI Mortgage Lender License #63558, Louisiana Residential Mortgage Lending license, NM Mortgage Loan Company License, OK Mortgage Lender License #ML010424, Tennessee Mortgage License #121890, TX SML Mortgage Banker Registration. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and pricing are subject to change at any time and without notice. This is not an offer to enter into a rate lock agreement under any applicable law. Further, Willow Bend Mortgage Company, LLC represents itself and conducts business as a residential mortgage lender and mortgage broker.