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Westerra Credit Union in Denver, CO

Westerra Credit Union, Denver, CO

Denver, CO
Company Logo
Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled b... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Overall Ratings
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5 Star
92%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
0%
Reviews from Web
  • A
    Andrew B
    Posted on February 5th, 2025 04:28 PM
    Everything went quickly and smoothly
    Reply from Bryan Wisher
    February 5th, 2025 04:58 PM
    Thank you very much Andrew, I appreciate you taking the time to share your experience! I'm glad everything went smoothly, and you are satisfied with the loan process. It's always my goal to provide great customer service and make the process...
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  • I worked with Greg when buying our most recent home. He was amazing to work with. He made sure to take the time and explain all of our options and answer all our questions. This was our third house, and the first time we felt completely comfortable...
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    Reply from Owner
    February 5th, 2025 04:10 PM
    Thanks so much, Andy! It was my pleasure to help.
  • V
    Vaughn W
    Posted on February 3rd, 2025 09:57 PM
    The constant communication to help me understand where the long was with Westerra and who needed to approve for each step.
    Reply from Bryan Wisher
    February 4th, 2025 02:17 AM
    Vaughn, Thanks so much for the review, I really appreciate you taking the time to share your experience! Helping members understand the loan process is something I prioritize, so I'm glad to hear my communication was helpful to you. It was...
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  • for
    Brandon Short
    SFTP
    E
    Edward M
    Posted on January 30th, 2025 11:07 PM
    Brandon's professional service to keep communication lines open and make sure the important of requests for documentation and follow-up to clarify those needs for the loan process.
    Reply from Brandon Short
    February 1st, 2025 11:08 PM
    Thank you for the 5-Star review. If you need anything, feel free to give us a call.
  • I
    Irene G
    Posted on January 30th, 2025 06:12 PM
    Shawna, was an excellent professional to work with during this process. She not only informed me about every step and time lines she explained the what and why. I appreciated her professional assistance.
    Reply from Shawna Robinson
    February 1st, 2025 06:13 PM
    Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
  • C
    Carey M
    Posted on January 23rd, 2025 05:37 PM
    I appreciated the personalized service, the experience and knowledge of all Westerra personnel and the overall responsiveness to my questions.
    Reply from Kevin Kendall
    January 23rd, 2025 05:45 PM
    I'm truly pleased to hear that you valued your experience with us, Carey. Your feedback is incredibly encouraging, as we strive to provide the best service to all our customers. It's fantastic to know that you appreciated our knowledgeable...
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  • B
    Bradley E
    Posted on January 22nd, 2025 05:17 PM
    Monika was very patient and made allowances for our inexperience with the process. She explained things very well.
    Reply from Monika Higgins-Szczur
    January 24th, 2025 05:17 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • R
    Roumany S
    Posted on January 21st, 2025 02:56 AM
    Kevin was great from the start with his responsiveness, knowledge, and overall service.
    Reply from Kevin Kendall
    January 21st, 2025 05:18 PM
    I'm thrilled to hear you had such a positive experience, Roumany. It was absolutely my pleasure to assist you and Wendy, and your kind words mean a lot to me. I strive to provide the best service possible, so it's great to know that my responsiveness...
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  • We would definitely work with Greg in the future. He has expert knowledge on the best loan options and provides clear and concise understand of the implications of a given loan type. He made sure that we met your planned financial goals.
    Reply from Owner
    February 5th, 2025 04:12 PM
    Omar, I truly appreciate the opportunity to work with you both again! Thanks for the thoughtful words.
  • L
    Lori Z
    Posted on January 19th, 2025 04:15 PM
    Kevin was there every step of the way. He answered every question we had. We we're very impressed he even came to our closing! We are not just a loan number to him!
    Reply from Kevin Kendall
    January 19th, 2025 07:57 PM
    Hi Lori, I'm thrilled to hear that you were satisfied with the service provided. It was indeed a pleasure being there with you every step of the way. I believe strongly in making my customers feel valued and not as if they are just another...
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    About
    Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled by the members who use its services. Its purpose was to put the members first when offering financial services and treat them as valued owners. Today, the credit union remains focused on that same mission and purpose.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Equal Housing Opportunity.