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Westerra Credit Union in Denver, CO

Westerra Credit Union, Denver, CO

Denver, CO
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Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled b... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Overall Ratings
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5 Star
92%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
0%
Reviews from Web
  • for
    Anthony Hai
    FTP
    D
    Doris D
    Posted on June 7th, 2020 06:33 PM
    I found Anthony Hai to be knowledgeable about both product and process. His professional, but friendly communication included thoroughness, and timely submissions, while promptly responding to all questions along the way. It was a pleasure...
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  • for
    Joy Mantelli
    FTP
    H
    H R
    Posted on June 7th, 2020 06:27 PM
    Great communication from Joy, she always responded to questions and clarified what was needed to complete my transaction, as well as worked to communicate what was needed to complete my sister's transaction. She was an amazing advocate for...
    read more
  • for
    Joy Mantelli
    FTP
    A
    AUSTIN M
    Posted on June 7th, 2020 05:54 PM
    Joy has always been a pleasure to work with.
  • for
    Dave Frey
    FTP
    A
    Armando D
    Posted on June 7th, 2020 05:03 PM
    There were some very long periods of time when i was not sure if we were still refinancing. I know the pandemic caused the delays but at times it just seemed like the whole refinance deal was not going to happen. Then at the very end when the...
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  • for
    Anthony Hai
    FTP
    T
    Timothy R
    Posted on June 7th, 2020 04:52 PM
    Anthony was incredibly helpful throughout the entire refinancing process. He checked in often and was always available to answer any questions we had. We have already referred 2 people to contact him regarding refinancing their homes!
  • for
    Central Park
    FTP
    A
    Amy S
    Posted on June 7th, 2020 04:52 PM
    Kimberlee is able to help communicate complex matters easily.
  • for
    Anthony Hai
    FTP
    M
    Michael S
    Posted on June 5th, 2020 04:26 PM
    Simplification and specificity of paperwork/documentation, and more clarity on negotiating Westerra's uber-complicated website and accessibility. Both Anthony and Diane were knowledgeable, friendly, and helpful when available by phone, but...
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  • for
    Dave Frey
    FTP
    B
    Bari H
    Posted on June 5th, 2020 01:31 PM
    this survey does not allow enough length to tell all. Points of pain: 1. Long delay in underwriting because they are understaffed, yet aggressively advertising for more refi clients. 2. Never told we could avoid escrow until just before closing....
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  • for
    Central Park
    FTP
    J
    Joseph H
    Posted on June 5th, 2020 12:09 AM
    Kim is knowledgeable, enthusiastic, and very responsive. We appreciated everything about her and have already made two referrals to friends.
  • T
    Tasho M
    Posted on June 4th, 2020 11:58 PM
    Monika was always available to answer my questions and guide me to make better choices.
  • 2021–2030 of 2375
    About
    Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled by the members who use its services. Its purpose was to put the members first when offering financial services and treat them as valued owners. Today, the credit union remains focused on that same mission and purpose.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Equal Housing Opportunity.