
Total Mortgage, Milford, CT
Milford, CT

In 1997, John Walsh started a mortgage company. It was a simple enough decision on its face—after years in the industry, he had the experience, the know-how, and a briefcase full of big ideas.
Over the next decade, his company grew from a t... Show More
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Drew Snook has received a review with 5 star rating from Kelsey M
Reply from Drew Snook
March 17th, 2025 01:58 PM
Thanks, Kelsey! I'm thrilled to hear that you had a positive experience with Total Mortgage. It was a pleasure working with you and helping you through the process. I’m glad I could meet your expectations and make things smooth for you. If...
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Drew was very informative, quit to respond to any and all questions and overall made the mortgage process very simple.
Reply from Drew Snook
March 17th, 2025 01:59 PM
Thanks so much, Kelsey! I'm thrilled to hear that you found the mortgage process simple and that I could keep you informed along the way. Quick responses and clear communication are always my goals, so it's great to know that made a difference...
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Charlie and his team were incredibly responsive to all of our questions and concerns. They were easy to reach anytime we needed them and were so quick to get things done whenever they became available which made the whole process easier and...
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Reply from Charlie Masse
July 2nd, 2024 01:38 PM
Howdy Aaron, Thank you for your kind words and wonderful review. I'm thrilled to hear you had a positive experience with my team and me here at Total Mortgage. Our goal is always to make the process as smooth and stress-free as possible. We...
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Nick was very helpful and answered all of our questions quickly and thoroughly. He helped us understand the mortgage process, and we’re very happy he was our mortgage expert!
Turnaround time, follow up, professionalism, speed to close
Reply from Kristin Polacik
July 10th, 2024 06:04 PM
I'm thrilled to hear that you were satisfied with the service provided, Andrea! Your positive feedback is a great affirmation of the effort we put into streamlining the mortgage process at Total Mortgage. The fact that you appreciated the turnaround...
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Charlie and his team were incredibly responsive to all of our questions and concerns. They were easy to reach anytime we needed them and were so quick to get things done whenever they became available which made the whole process easier and...
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Reply from Owner
August 29th, 2024 12:00 AM
Hi Aaron - thanks for taking the time to leave us a great review! We will be sure to share it with Charlie and your loan team.
Congratulations!
Kristen’s Turnaround time, follow up, professionalism, and speed to close were second to no one. It was a great experience and we were on a time crunch and she got it done smoothly.
Reply from Owner
August 29th, 2024 12:00 AM
Hi Bryce - thanks for taking the time to leave us a great review! We will be sure to share it with Kristen and your loan team.
Congratulations and thanks for trusting us with your mortgage!
My husband and I could not say enough for the assistance that Denise gave us during the mortgage loan process. She was in constant contact with us and got the process done quickly. I would highly recommend her to anyone needing a mortgage.
Kelly was so knowledgeable and made us feel so comfortable to ask questions.
Reply from Kelly Turner
August 9th, 2024 09:05 PM
I'm truly delighted to hear that you had such a positive experience, Samuel. Helping customers like you by providing all necessary information and creating a comfortable environment for questions is what I strive for at Total Mortgage. Your...
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Evening thing we encountered along the way that could have been a potential problem you took the time to help us situate this issue. You really seemed to want to help us and that's all we wanted was a shot at making our lives better and we...
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Reply from Mark Lloyd
July 1st, 2024 11:21 AM
I'm so glad to hear that I could help you through any potential problems along the way. It was important to me to ensure that you felt supported and that we found solutions together. Your goal of making your lives better is something I truly...
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About
In 1997, John Walsh started a mortgage company. It was a simple enough decision on its face—after years in the industry, he had the experience, the know-how, and a briefcase full of big ideas.
Over the next decade, his company grew from a tiny 3 person shop to a national lender. And when the housing crisis leveled the mortgage industry in 2007, Total Mortgage was one of the few lenders to survive intact. We owe that to a single choice John had made years earlier, as other lenders were making a killing putting borrowers in homes they would never be able to pay for, signing off on the very deals that would lead to the recession. We would only offer people the loans we knew they could afford.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)