

NEO Home Loans - Powered By Better, New York, NY
New York, NY

We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be th... Show More
Location & Business Hours
Business Hours
Thu
24 hours
Fri
24 hours(Open now)
Sat
24 hours
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Reviews from Web
Communication, the turn around time for everything and most of all the process with this team was no where near stressful.
Reply from Tyler Wilson
October 2nd, 2025 05:38 PM
I'm thrilled to hear that the communication, turnaround time, and overall process were smooth and stress-free. It was a pleasure assisting you, and I appreciate your positive feedback.
When meeting on a Zoom call, I never felt rushed and always felt that I had the time and ability to ask as many questions as I wanted to. The team was always very helpful with talking through any askpect of the loan process that I wanted more...
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Joel and his team members are great and very knowledgeable. Joel makes himself available virtually anytime when needed and will answer any questions throughout the entire home-buying process. He is transparent and honest about what is going...
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Thanks everyone,
This was not my first home loan, but it was the most relaxing one I have been involved with.
Thanks again,
Kevin
The team was very responsive to any questions that I had and the process was quick and straightforward, thank you!
Reply from Heather Bomar
July 9th, 2025 08:17 PM
Thanks, Troy! It makes our day to hear that everything was quick and straightforward. We’re always here if you have more questions down the road! -Heather
There were delays in communication and and filling out documents due to the time difference between my location in PA and Laura in CO.
Reply from Laura Leavy
July 6th, 2025 03:31 PM
Thank you for the feedback George. We can always get better. With the delay in receiving information and documentation from other third parties, I can understand how it would appear as a location issue. Thank you for allowing my team to help...
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very responsive and willing to take the time to answer my questions.
So professional, all my questions answered promptly. Easy to get documents sent. Stress free experience.
John and his team did a fantastic job. This was our first home purchase, we had plenty of questions. John, Jessica, and Sammie were there every step of the way with all the answers. I would gladly refer NEO to anyone I know looking to make...
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Katrinka is a great communicator and stayed in constant contact throughout this process. We were on a tight deadine and would probably have not accomplished it with a traditional lender.
Reply from Katrinka Condie
July 7th, 2025 03:05 PM
Dan & Emily, congrats on your new home. Welcome to our beautiful city. This was indeed a quick one and am thrilled with how it all turned out for you and your family.
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About
We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Central Standard Time (CST)
Disclaimer
BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access