

NEO Home Loans - Powered By Better, New York, NY
New York, NY

We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be th... Show More
Location & Business Hours
Business Hours
Tues
24 hours
Wed
24 hours(Open now)
Thu
24 hours
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
The excellent customer service and processes.
Reply from Tyler Wilson
September 29th, 2025 07:23 PM
I'm pleased to know that you found the customer service and processes to your satisfaction, Shirlene. Ensuring a smooth experience is important to me, and your feedback is valuable. If there’s anything more I can do for you in the future, please...
read more
The excellent customer service and processes.
Reply from Tyler Wilson
October 2nd, 2025 05:38 PM
I'm pleased to know that you found the customer service and processes to your satisfaction, Shirlene. Ensuring a smooth experience is important to me, and your feedback is valuable. If there’s anything more I can do for you in the future, please...
read more
Nathan Cousins helped me and my soon-to-be husband through the process of applying for and financing our first home. Smooth and supportive all the way through.
Reply from Owner
September 22nd, 2025 12:00 AM
What fun helping you guys into your first home together. Thanks a million for that opportunity and I hope we can stay in touch down the road. Best!
Katrinka Condie and Neo Home Loans knowingly lured us in under false pretenses and changed their story literally within days of our home loan being due. When confronted about this, Katrinka would not even admit to any fault, claiming that she...
read more
Reply from Owner
September 6th, 2025 06:40 PM
Thank you for taking the time to share your feedback. I’m truly sorry to hear that you felt disappointed with your experience. It’s never my intention for a client to feel misled or frustrated, and I take feedback like this very seriously....
read more
Katrinka Condie and Neo Home Loans knowingly lured us in under false pretenses and change their story literally within days of our home loan being due. When confronted about this, Katrinka would not even admit to any fault, claiming that she...
read more
Reply from Katrinka Condie
September 8th, 2025 07:32 PM
Thank you for taking the time to share your feedback. I’m truly sorry to hear that you felt disappointed with your experience. It’s never my intention for a client to feel misled or frustrated, and I take feedback like this very seriously....
read more
Marty was amazing to work with. i would recommend him to any and all of our friends who are looking to purchase homes. He was easily accesible to answer questions and review things in a timely manner . I really don't think we would have our...
read more
Reply from Marty Davenport
January 7th, 2026 06:19 PM
You and Kristian are awesome! Thank you for trusting Julie and I with your home needs!
Absolutel professionals!! We would HIGHLY recommend Jamin and his team. Kind, patient and understanding. If you are looking for a smooth transition, THIS is your team!!
Reply from Owner
August 30th, 2025 12:29 AM
Thank you so much Kris! It was such a pleasure to be a part of this!!
From the VERY beginning Jamin was SO kind, thorough and patient! He and his team went over and above their jobs to help us. Whether it was re-explaining something (over and over) or just an ear to listen and calm down our anxieties. From start...
read more
Reply from Jamin Cousins
December 19th, 2025 07:17 PM
Thank you so much for the kind words, it was a JOY to be a part of this big move!
Absolutel professionals!! We would HIGHLY recommend Jamin and his team. Kind, patient and understanding. If you are looking for a smooth transition, THIS is your team!!
Reply from Owner
September 22nd, 2025 12:00 AM
Thank you so much Kris! It was such a pleasure to be a part of this!!
Katrinka Condie and Neo Home Loans knowingly lured us in under false pretenses and change their story literally within days of our home loan being due. When confronted about this, Katrinka would not even admit to any fault, claiming that she...
read more
Reply from Owner
September 8th, 2025 12:00 AM
Thank you for taking the time to share your feedback. I’m truly sorry to hear that you felt disappointed with your experience. It’s never my intention for a client to feel misled or frustrated, and I take feedback like this very seriously....
read more
4021–4030 of 30413
About
We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Central Standard Time (CST)
Disclaimer
BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access