NEO Home Loans - Powered By Better, New York, NY
New York, NY
We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be th... Show More
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Business Hours
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24 hours
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24 hours(Open now)
Mon
24 hours
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Reviews from Web
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Skyler Ford
From the very start of this process this team was very professional and very willing and able to answer any questions and lead me through all details. It was a pleasure working with this team. Thank you.
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Laura Leavy
I want to thank you for all your hard work, dedication, and support throughout this entire process. You really went above and beyond for us, and we’re so grateful.From checking in on us, to answering every question, to making sure everything...
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1.) Too much repetitive or useless communication2.) Messed up my homeowners insurance (pretty sure some laws were broken)3.) Messed up closing date several times (kept saying December 11th but was actually December 15th)4.) Nobody told me what...
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Drew was great, but once the initial process was started and we got handed off to his team, there were far too many people involved that didn't introduce themselves and we didn't know who to talk to for specific requests. It got very muddy...
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GREAT attention to detail, GREAT explanations by Amanda and Shalise.
Guided us through the process of acquiring our loan and assistance in answering questions and completing paperwork.
Reply from Dio Vannucci
January 12th, 2026 06:23 PM
I appreciate your feedback. Ensuring you felt guided and supported during the loan process is important to me. If there are any questions you have or if I can assist with anything else, please feel free to reach out.
It was my first time and very scary and stressful . everyone was really kind and supportive answering all of my questions.
Reply from Jason Fleming
January 7th, 2026 05:37 PM
It's great to hear that everyone was able to provide support and answer your questions during such a significant process. I understand how daunting it can be, especially the first time around. If there's anything more I can do to assist or...
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Justin Padron
Always a pleasure to work with Justin! Thanks again!
Reply from Justin Padron
January 15th, 2026 04:17 PM
I appreciate your kind words, Kendahl. It's always a pleasure working with you too. If there's anything else you need in the future, feel free to reach out.
It was a great experience feeling like the whole team was working exclusively for us as their customer.
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Not sure that much of anything unpleasant was under your control. It was a great effort.
Reply from Kyle Crouch
December 29th, 2025 03:03 PM
Thank You Keith for the review, appreciate it and happy we were able to overcome so many obstacles and get you to the closing table. Great purchase on the investment property.
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About
We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Central Standard Time (CST)
Disclaimer
BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access