Mortgage Financial Services — 4.92★ Mortgage Loan Officer in Southlake, TX

We are first time homebuyers and Shane made the whole process so easy! There were times that we were feeling stressed about the costs, but Shane took the time to break everything down in terms that we could understand. I highly recommend him...

We are first time homebuyers and Shane made the whole process so easy! There were times that we were feeling stressed about the costs, but Shane took the time to break everything down in terms that we could understand. I highly recommend him...

The people were so polite and helpful and most of all patient with me

Reply from Jennifer Ballheimer

September 18th, 2023 04:13 PM

Thank you for your generous review, William! We're thrilled to hear that you had such an excellent experience with Jennifer Ballheimer and the rest of our team at Mortgage Financial Services. Your satisfaction is our highest priority, and we're...

Friendly, easy to communicate with, knowledgeable and quick to respond.

We are first time homebuyers and Shane made the whole process so easy! There were times that we were feeling stressed about the costs, but Shane took the time to break everything down in terms that we could understand. I highly recommend him...

They was very nice and easy to reach always return miss call. They always explain whatever you didn’t understand and gave the best advice possible.

Reply from Jennifer Ballheimer

September 18th, 2023 01:00 PM

Thank you for your kind feedback, Carrie. We're pleased to hear about your positive experience with Jennifer Ballheimer. At Mortgage Financial Services, we strive to provide excellent communication and service to our clients. Your review highlights...

Shane and team were very diligent in following up with us every step of the way. It was a one stop shop experience for us and didn't have to call or speak to any other person besides working with Shane.

Reply from Shane Campbell

September 16th, 2023 03:29 PM

Thank you Balaji for the kind words. We are glad to have you here in Texas.

Jennifer and her team went above and beyond to get us to our closing. After the sellers failed to disclose something at our first scheduled closing, her and her team were very reassuring and responsive to our questions and concerns throughout...

Reply from Jennifer Ballheimer

September 18th, 2023 01:00 PM

Thank you, John, for taking the time to share your positive experience with Jennifer Ballheimer and her team at Mortgage Financial Services. We are thrilled to hear about your satisfaction regarding the quick response and reassurances provided...

Great understanding and patient ladies

Reply from Jennifer Ballheimer

September 15th, 2023 08:20 PM

Thank you, George, for taking the time to share your 5-star experience with Jennifer Ballheimer at Mortgage Financial Services. It's great to hear that you found our team understanding and patient. Your feedback is highly valuable to us and...

Working with Cody was excellent. He quickly responded to all of my requests and supplied me with the information that I needed to proceed. His on-the-phone rapport made the experience more enjoyable when it could have just been a labor. Excellent...

Mortgage Financial Services, Southlake, TX

Dream big and let us handle all the little things