Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
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24 hours
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24 hours(Open now)
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Reviews from Web
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communication and understanding was clear and everyone was so helpful with our process
Reply from Linda Mister
June 16th, 2026 04:36 PM
Johnathon, I'm glad to hear that the communication and understanding were clear throughout your process. It's good to know that everyone was helpful along the way. If you need any further assistance, please feel free to reach out.
Robert went out of his wasy to make sure we understood everything, we were confused at the beginning of the process and he asked us to come into his office to thorougly go over everything we were struggling with. His willingness to answer our...
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Reply from Robert Carter
June 16th, 2026 04:27 PM
Adam, I'm grateful for your kind words and appreciate you taking the time to share your experience. I'm glad I could help clarify the process and be available when you needed assistance. Your satisfaction is important to me, and it's great...
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we had constant communication with our loan and where it was in the process . lauren is very knowledgeable and helped put our mind at ease if we were worried about something. She would almost always pick up the phone, or would call us back...
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Reply from Lauren Stamper | The Tish Ashley Te...
June 16th, 2026 03:44 PM
Andrea, I'm glad to hear that you had a positive experience with the constant communication during your loan process. It's wonderful to know that my efforts helped put your mind at ease. If you have any more questions or need further assistance,...
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Communication
Reply from Donald "Donny" Gothard
June 16th, 2026 02:55 PM
Jacob, thank you for highlighting communication in your review. I'm pleased that it stood out during your experience with me at Highlands Residential Mortgage. If there's anything else you'd like to share or discuss, feel free to reach out.
Overall excellent servic, I would definitely recommend them to all my family and friend.
Reply from Johnny Hinchey
June 16th, 2026 02:30 PM
Kenneth, I appreciate your recommendation and am pleased to hear that you found the service excellent. If you or your family and friends ever need assistance in the future, feel free to reach out.
She made the process go very smoothly and answered any questioms i had.
Reply from Stephanie Kirkman
June 16th, 2026 01:25 PM
Brandon, I'm glad to hear that the process went smoothly for you and that I could answer your questions. Thank you for sharing your positive experience!
Cryatal and Johnny's attention to details, communication, quick response was hands down the best I've ever experienced. Ive purchased many homes in the last 20 yrs and they were phenomenal!
Reply from Johnny Hinchey
June 16th, 2026 01:14 PM
Megan, I'm grateful for your kind words about my attention to detail and communication. It's wonderful to hear that you had such a positive experience, especially given your extensive home buying history. If there's anything else I can assist...
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John is great about walking you through the process and making sure you understand exactly how everything works.
Reply from John Aragon
June 16th, 2026 01:06 PM
Walker, I'm glad to hear that you found my guidance through the process helpful and clear. Understanding how everything works is important, and I'm pleased I could assist you. If you ever have more questions or need further assistance, please...
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Vickie communicates well, offers good advice and support, and is always kind!
Reply from Vickie Wyatt
June 16th, 2026 12:56 PM
Thank you for your kind words, Andrew. I'm happy to know that my communication and support have been helpful to you. If you need anything else, feel free to reach out anytime.
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We felt valued, and she was very effective at helping us get through the whole process. She was very patient when we did not understand how to sign on line.
Reply from April Barnes
June 16th, 2026 12:46 PM
Alexander, I'm grateful to know that you felt valued and found my assistance effective throughout the process. I'm always here to help, so please feel free to reach out if you have any further questions or need assistance in the future.
2001–2010 of 80827
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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