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Gulf Coast Bank & Trust in Metairie, LA

Gulf Coast Bank & Trust, Metairie, LA

Metairie, LA
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Gulf Coast Bank and Trust Company has been serving our community and our clients since 1990. We have a team of dedicated mortgage professionals who will guide you through the home loan process and help you achieve the dream of homeownershi... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
96%
4 Star
3%
3 Star
1%
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0%
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0%
Reviews from Web
  • J
    Jodie B B
    Pearl River, LA
    Posted on April 18th, 2024 01:08 PM
    Knowledge & patience
    Reply from Joani Jacob
    August 13th, 2024 05:06 PM
    Jodie - I'm so grateful for your repeat business! Please stay in touch!
  • S
    Sara B B
    Kentwood, LA
    Posted on April 18th, 2024 01:07 PM
    Overall industry knowledge in order to offer best options. Helpful and communicates timely.
    Reply from Amanda Prokop Germany
    April 18th, 2024 04:53 PM
    It was my pleasure to find a way to make your dream come true. You two were such a joy to work with. Thank you for giving me the opportunity. :)
  • H
    Hunter M
    Port Allen, LA
    Posted on April 18th, 2024 12:11 PM
    Scarlet goes above and behind with her services. The communication and response time like no other. My home loan took place in the most important days of her life while getting married and she never skipped a beat! She sure made my home purchase...
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    Reply from Scarlet Theriot
    April 18th, 2024 01:21 PM
    I'm thrilled to hear you had such a positive experience, Hunter! It was my pleasure to be there for you during your home loan process, even amidst my own wedding. ;) Making your home purchase as smooth as possible is always my top priority....
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  • for
    Stephanie Metzler Cox
    Encompass
    M
    Marvin R
    New Orleans, LA
    Posted on April 18th, 2024 11:37 AM
    Stephanie Metzler gave the best customer service I have ever experienced I would call it WOW customer service because I was blown away how her experience and how educated she is. She has to be considered for employee of the year because she...
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    Reply from Stephanie Metzler Cox
    October 7th, 2024 05:33 PM
    Thank you for that great review! It was such a pleasure working with you.
  • E
    Edgar E L
    Ponchatoula, LA
    Posted on April 17th, 2024 02:36 PM
    Amanda made the experience very easy and painless for my wife and I. We are very happy she worked with us to get us at a good rate and get our loan approved. We look forward to keep working with her in the future.
    Reply from Amanda Prokop Germany
    April 17th, 2024 03:26 PM
    You both were so wonderful to work with. I am glad the experience was great!! Let me if you ever need anything int he future. I will always be available.
  • C
    Cassi C V
    Slidell, LA
    Posted on April 16th, 2024 02:21 PM
    Ms. Jacob was very helpful, easy to communicate with and made the process smooth.
    Reply from Joani Jacob
    April 16th, 2024 02:38 PM
    Thank you very much for the positive review, Cassi. It's always my goal to provide the best service and communication possible. Your feedback means a lot to me and to all of us at Gulf Coast Bank and Trust.
  • S
    Shelby D
    Ponchatoula, LA
    Posted on April 16th, 2024 12:03 PM
    Amanda is very sweet and answered any questions I had while buying my first home (which was a lot)! She was very professional and knowledgeable about the entire process and I can’t thank her enough!
    Reply from Amanda Prokop Germany
    April 17th, 2024 03:28 PM
    Thank you, Shelby. It is always very rewarding to work with first time home buyers. I am very happy for you with your new home.
  • K
    Keioka R G
    Carriere, MS
    Posted on April 15th, 2024 05:04 PM
    Gabby Smith was outstanding in navigating us through the process of obtaining a mortgage for our new home construction. Her attentiveness and detailed explanations were invaluable. She was always just a call or text away whenever we had inquiries....
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  • M
    Micheal A W
    Carriere, MS
    Posted on April 14th, 2024 07:31 PM
    Ms Smith has excellent customer service! She is an asset to her current employer, and I am forever grateful for her assistance and knowledge regarding mortgage information.
    Reply from Gabrielle Smith
    April 15th, 2024 04:23 PM
    Thank you, Mr. Michael! You and Keioka are wonderful!
  • J
    Jerri H
    Abita Springs, LA
    Posted on April 14th, 2024 05:37 PM
    Highly recommend face to face with bank after supporting docs have been submitted
    Reply from Kayleigh Smotherman
    April 23rd, 2024 08:17 PM
    Jerri, thank you so much for your patience in gathering of your information. I look forward to seeing the finished product of your beautiful home in a few months!
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    About
    Gulf Coast Bank and Trust Company has been serving our community and our clients since 1990. We have a team of dedicated mortgage professionals who will guide you through the home loan process and help you achieve the dream of homeownership. We combine the values of old fashioned community lending with a focus on individualized customer service that keeps our customers best interest at the forefront of everything we do. Simply put, we are The Bank That Cares About You!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Region

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Company NMLS ID 450086