Golden Empire Mortgage, Inc, Bakersfield, CA
Bakersfield, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Jose Medina
lLa comuncacion y seguimiento en el caso , así como tambien siempre estaba dispuesto a responder nuestras pregunta.
Reply from Jose Luis Medina
July 24th, 2025 02:31 PM
Gracias, Vanessa, por tomarte el tiempo para compartir tu experiencia. Me alegra saber que la comunicación y el seguimiento fueron satisfactorios durante el proceso. Siempre es mi objetivo estar disponible para responder a todas sus preguntas...
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Ontario
Amazing experience from beginning to end. Super knowledgeable, helpful, and responsive. Will continue to use in the future and recommend to friends and family.
Reply from Owner
October 2nd, 2025 12:00 AM
Thank you so much for sharing your experience with the community and for allowing our team an opportunity to be of service. You two were amazing to work with and it was an honor helping you accomplish such a huge milestone in your lives. We...
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The efficiency of the team
Reply from John Wade
July 19th, 2025 12:40 AM
Thanks so much for the 5 stars! We are always here should any questions or concerns come up at any time.
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Jorge Merlos has received a review with 5 star rating from Winter P
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Jorge was amazing! He took the time to explain everything to us. When Jorge explained what our cash to close would be my husband and I were prepared to use a huge chunk of our saving to purchase our new home. Jorge listened to our concerns...
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Reply from Jorge Merlos
July 21st, 2025 05:32 PM
I truly appreciate your kind words, Winter. It was a privilege to work with you and your husband in finding the right solution for your new home. I'm delighted to hear that we could preserve more of your savings while still achieving your dreams...
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Gregory was great to work with. He communicated with us frequently and answere all of our questions. Whenever we has a questions he responded very quickly!
Reply from Gregory Cross
July 21st, 2025 02:09 PM
Peter, thank you for sharing your positive experience. I'm glad to hear that my communication and quick responses were helpful to you. It's important to me to ensure all your questions are addressed promptly, making the process as smooth as...
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Everything was smooth and easy! Nick and his team are incredibly knowlegable and delightful to work with. I felt seen and heard and understood the whole time!
Reply from Nicholas Barta
July 21st, 2025 01:34 PM
I'm really glad to hear that your experience was smooth and easy, Sarah. It means a lot that you felt seen, heard, and understood throughout the process. Providing knowledgeable and delightful service is something I strive for, so I'm pleased...
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Brad, made it great .He was wonderful to work with. He is very knowledgeable from his years of experience, great personality easy to talk to and he takes time to make sure you understand each step of the process. I have made a friend for life....
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Reply from Brad Puckett
July 18th, 2025 01:56 PM
Mary Hunter! What a pleasure it was to work with you on your home loan and getting to know such a wonderful person in our world. I'm glad it all worked out well for you. You are such a delightful person and I'm glad I've made a new friend....
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eazy process straight to the point .
Reply from Jennifer Wilkins
July 21st, 2025 05:15 AM
Antonio, I'm glad to hear that you found the process straightforward and easy. It's important to me that things are clear and efficient for clients. If you ever need assistance in the future, feel free to reach out. Thank you for the review....
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Jorge is a great example of giving great customer experience he will walk you in and out of the whole process. Jorge executed everything he said he was gonna do thank you Jorge for helping me get my first home and my daughters future .
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Reply from Jorge Merlos
July 21st, 2025 05:15 AM
Thank you, Antonio, for your kind words. I'm thrilled to have been part of your journey in getting your first home and contributing to your daughters' future. It's fulfilling to know that I could provide a great customer experience by guiding...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California. For more information, visit www.gemcorp.com.
Click GEM Mortgage Branches to view branch locations.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Pacific Standard Time (PST)