
Golden Empire Mortgage, Inc, Bakersfield, CA
Bakersfield, CA

Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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All of the team members were readily available at any time that I had a question or problem. If they could not immediately answer my questions, they would seek answers and respond to me as soon as they possiby could do so . Everyone always...
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Reply from John Wade
November 9th, 2025 10:03 PM
It's gratifying to hear about your experience, Robert. I'm pleased that the team was able to offer the support and attentiveness you needed throughout the process. Making sure your questions are answered and concerns addressed is always a priority...
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Need Help with a loan look no further you found them. Great people they are on there game. Your in good hands
Thomas is very knowledgeable, personable and overall amazing human!
Reply from Thomas Louisignau
November 10th, 2025 04:18 PM
It's a pleasure to hear your kind words, Brittan. I'm grateful that you found my approach both knowledgeable and personable. Your positive experience means a lot to me, and I'm glad I could assist you at Golden Empire Mortgage, Inc. If you...
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Communication between the loan officer and the agent should be better.
Shouldn't be communication betteen the loan officer and the seller's agent unless advised.
Reduce the closing fees to be reasonable.
Everything. From start to finish, Fidel made me feel comfortable and well represented. He explained absolutely everything, kept in touch, responded all my emails and texts, so I wouldn't have any doubts about the process. Absolutely the best...
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Reply from Fidel Dorado
November 6th, 2025 06:47 PM
We're grateful for your positive feedback about your experience with Fidel. It's reassuring to know that his guidance and communication ensured you felt comfortable and informed at every stage. We’re pleased to hear he was able to address all...
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The customer service from Daniel. Always answers and returns calls no matter what the topic is. Courtney's loan process is quick and efficient!
Reply from Daniel Crosley
November 10th, 2025 03:55 PM
I’m grateful for your feedback, Josue. It’s great to know that you value the way I handle calls and communication. Courtney's efficiency in managing the loan process is something we're proud of. If any more questions or needs arise, just reach...
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Rosie was amazing thru the entire process of our home purchase. Alwaya available when we had question, friendly and courteous. 10/10 Definitely will recommend to friends and family
Reply from Rosalba Burgos
November 6th, 2025 06:48 PM
Thank you for your kind words, Claudia! I am so happy that you and Jose found the perfect home for your family! I really appreciate you thinking of me to refer to your friends and family, it means a lot. Thank you for trusting me as your lender...
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She was very attentive and answered every question, minor questions or difficult ones , with patience. I was very pleased with my experience as a first time home buyer.
Reply from Rosalba Burgos
November 6th, 2025 06:40 PM
Thank you, Ayerim, for your kind review. It was very important to me to make sure that I was available to assist you through the process and try to take the stress out of buying your first home! I am glad that I made your experience enjoyable....
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Very patient with us throughout the whole process, and explained everything very thoroughly.
Reply from Fidel Dorado
November 6th, 2025 05:20 PM
It's wonderful to hear that you felt supported and well-informed during the process. Thank you for taking the time to share your experience, Mazzy. We appreciate it greatly! We look forward to serving you again in the future.
Corbin is great to work with. He's super responsive and answered my questions quickly and thoroughly.
Reply from Corbin Claypool
November 10th, 2025 08:52 PM
I appreciate your feedback, Joshua. It's great to hear that my responsiveness and thorough answers made your experience positive. If you have any more questions or need further assistance, feel free to reach out anytime.
2191–2200 of 31138
About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California. For more information, visit www.gemcorp.com.
Click GEM Mortgage Branches to view branch locations.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Pacific Standard Time (PST)