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Write a Review
5.0
for
Small Business Checking
SFTP
R
RRC I C L R
Posted on March 2nd, 2024 01:22 PM
Great service. Very patient and knowledgeable.
1.0
for
Small Business Savings
SFTP
I
Ioos L I
Posted on March 1st, 2024 09:09 PM
Poor and unprofessional customer service. We have decided to close the business account we have opened.
3.0
for
Small Business Checking
SFTP
2
21st C C C L 2
Posted on February 29th, 2024 10:27 PM
The user interface at website is confusing, Net worth seems to include linked accounts at another bank. That makes no sense. I just want to see what I have at First Internet -- please remove this feature
4.0
for
Personal Savings
SFTP
W
Walter A
Posted on February 29th, 2024 04:19 PM
High interest rates, especially 5 year CD's.
3.0
for
Small Business Savings
SFTP
T
The W N T
Posted on February 25th, 2024 12:07 AM
Very nice customer service, Doug Kelham is great!
5.0
for
Personal Savings
SFTP
M
Mark S
Posted on February 23rd, 2024 06:39 PM
Good rates and great customer service.
5.0
for
Small Business Savings
SFTP
G
Gilvin F S L G
Posted on February 21st, 2024 04:55 PM
Way too much back and forth to get the account open. I’ve been on the phone waiting for a representative for 41 minutes. And why a 10 day hold on a check? You know the next day if it’s cleared. My feeling is that it’s 10 days you get to keep...
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5.0
for
Personal Savings
SFTP
L
Larry G
Posted on February 20th, 2024 09:17 PM
We already had a CD with FIB, and the interest rate was very good. It would have been nice if we had been able to login with the account we created for our CD, and have our personal information available for the application process, instead...
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1.0
for
Small Business Checking
SFTP
O
Octopus A L O
Posted on February 17th, 2024 06:46 PM
Closed my account for no reason. After just opening. This will be definitely case for further action against this bank.
Reply from First Internet Bank Admin
February 21st, 2024 01:50 PM
To protect your privacy, we do not share private information in a public forum. We would appreciate the opportunity to discuss your situation further. If you would like to reach us directly, please call us toll-free at 1-************ and ask...
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3.0
for
Small Business Savings
SFTP
W
Wildcliff E H A I W
Posted on February 11th, 2024 01:47 PM
The high interest rate on your Business Money Market account.
Reply from First Internet Bank Admin
February 14th, 2024 01:30 PM
We appreciate the review!
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