

First Horizon Bank, Memphis, TN
Memphis, TN

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Previous errors made by either FH or the title company on a previous mortgage complicated the process and made it difficult for everyone involved. Errors in judgement on my part involving a separate property also increased the complication...
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Reply from Jamie Rice
February 20th, 2025 08:40 PM
Glad we made it to the finish line. Next time it will be easier.
There was a constant flow of communication from the beginning to the end. And the fact that Chris Brinson was present at the closing was incredible! Many thanks for a superb experience!
Donna was great to work with. the closing process with underwriting was not ideal.
Reply from Donna Frost
December 3rd, 2024 08:37 PM
Thank you so much for the fabulous rating, David! I understand that the underwriting process wasn't as smooth as expected. I truly appreciate your feedback and will work on improving this aspect to offer an even better experience next time....
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Mr. Pumphrey was very professional and knowledgeable. He was always available to answer my questions and offer supportive help when needed .
I had an outstanding experience working with Laura Joines to secure a mortgage for my new home. From the very beginning, Laura was incredibly thorough and took the time to explain all my options, including different loan types and rates. I...
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Great communication
Reply from Lisa Hartley
December 3rd, 2024 12:39 PM
I'm thrilled to know that you were satisfied with our communication, Candice. It's always my aim to make mortgage loans as clear and understandable as possible for our customers at First Horizon Bank. Positive feedback like yours makes my day!...
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Brad made the process very easy and was a pleasure to work with. Thanks so much!!
Reply from Brad Smith
December 2nd, 2024 08:57 PM
Thank you so much for the positive feedback, Mr. Ganter. It was an honor to get to work with you.
Kori Rooney has received a review with 5 star rating from Juanaque G
Kori was great as usual… Our loan process was unique and timing wasn’t on our side, so we had to wait til our home sale in order to vet in the new one. Because iof the time it took the only thing I wish is that we knew that we were going to...
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Reply from Kori Rooney
December 2nd, 2024 08:35 PM
Hi Juanaque, Thank you for the 5-star rating and for taking the time to share your financing experience. I'm glad to hear that despite the unique circumstances and timing of your loan process, you felt supported and trusted me again in your...
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Meredith provided us excellent service and went above and beyond to meet our needs and work with changes as they occurred.
Reply from Meredith Williams
December 2nd, 2024 09:02 PM
Thank you so much Nick! I enjoyed working with you both!
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.