First Horizon Bank, Memphis, TN
Memphis, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Matt Kaczor has received a review with 5 star rating from Andrea C
Reply from Owner
May 6th, 2026 07:31 PM
Thank you, Andrea, for the 5-star rating! I'm grateful for your support and pleased to know you had a positive experience.
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Matt was very open about the process. Answer any questions we had about the number on the house. Made this process easy
Reply from Matt Kaczor
May 6th, 2026 07:31 PM
Andrea, I appreciate your kind words. I'm glad I could make the process easy and help with any questions you had. It's important to me that everything is clear and straightforward for you.
Alana was very knowledgeable and helpful with the Entire process! We were extremely pleased with her and First Horizon Bank. Would recommend this team to anyone buying a house!
Reply from Alana Mears - First Horizon Mortgag...
May 13th, 2025 07:33 PM
I'm so thrilled to hear that you found the process smooth and satisfactory! It was truly a pleasure working with you both on the purchase of your beautiful new home, and I truly appreciate your kind recommendation of both myself and First Horizon...
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Ease of use with the electronic application system. Great communication the whole way through except when getting information about rates.
Reply from Karen Hackney
September 5th, 2025 01:02 PM
I'm glad to hear that you found the system user-friendly, and I appreciate your feedback. Great communication is always important to me. If you have any other questions, feel free to reach out.
Karen was an incredible help working with us through the complications of student loans and credit supplements to get our mortgage approval. She was a joy to work with even through a stressful process. We can't thank her enough!
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Reply from Karen Hackney
September 12th, 2025 01:11 PM
Emily, I'm truly grateful for your kind words. Navigating the process can indeed be challenging, and I'm glad I could assist. It was a pleasure to work with you, and I'm happy I could help make the process a bit smoother. Thank you for sharing...
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Liz was great to work with. She is so responsive and answered any questions we had within minutes! She is also so cheerful and helpful, so she made what could be a sressful process much more pleasant. I wish I could buy another house so I could...
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Reply from Liz Blum
November 20th, 2025 10:10 PM
Thank you, Ingo. I appreciate the chance to help, and I’m glad the quick responses made the process feel easier on your side.
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Don Lake, CFP®
Don felt like he was my dad throughout this whole home-buying process. He was available during weird hours (my fiancé and I do not work normal 9-5 hours and he was very patient with us) and was super easy to reach when we needed him!I have...
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Reply from Don Lake, CFP®
May 13th, 2025 05:26 PM
I’m so glad to hear that you felt supported throughout your home-buying process. It was my pleasure to assist you and Conner, and I'm glad my availability matched your needs. Thank you for referring your friends for physician loans—I look forward...
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Kevin and his team were both helpful and responsive throughout the process. Levin in particular made certain that we had a good experienc. They answered my questions promptly and made a complicated process much more manageable. I would definitely...
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Reply from Kevin Strickland
May 29th, 2025 02:27 PM
We are thrilled to hear that Kevin and his team provided you with helpful and responsive service throughout the process. It's great to know that Levin, in particular, contributed to a positive experience. Your recommendation means a lot to...
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Customer service and timeliness
Reply from Justin Frizzell
June 6th, 2025 03:25 PM
I'm thrilled to hear that you were satisfied with the customer service and timeliness. It was a pleasure assisting you, and I appreciate your feedback.
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Jamie Rice
Jamie answered all questions and was very patient with me throughout the process. I couldn't be more thankful!
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.