First Horizon Bank, Memphis, TN
Memphis, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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The customer service
Reply from Ken Pruett
July 30th, 2026 02:27 PM
Harlin, I'm glad to hear you appreciated the customer service. Your feedback is truly valued, and I'm here if you need anything else.
I've sent many emails on this. Check my prior emails. Short story is I did everything timely and nothing was done timely in return. I have great credit, pay my bills on time, have a good amount of equity, cash, and still had the longest process...
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Michelle made the process of buying our first home extremely smooth. She worked odd hours that helped accomodate my schedule. She went above and beyond to guide us and connect us with additional resources. Would 100% recommend her, especially...
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Reply from Michelle Abreu
July 30th, 2026 01:53 PM
Bridgette, I'm pleased to know that I could make the process of buying your first home smooth and accommodating for your schedule. It's great to hear that the additional resources were helpful as well. Thank you for your recommendation, especially...
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Patrick was fantastic from start to finish. His communication and resourcefulness set him apart from competitors in the space. My partner and I agreed that Patrick displayed stellar communication skills and took a sincere stake in our home...
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Heather was extremely knowledgeable and helpful throughout the process. She was available throughout when we needed her and made us feel comfortable, couldn't be happier!
for
Mimi was on top of everything! I never once felt like something was being missed or unclear. She answered all of my questions and handled my constant "checking in" with professional grace. Mimi came recommended to me from a friend and I see...
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Great personal service from Justin and his team!
Reply from Justin Frizzell
September 4th, 2026 01:32 PM
I'm pleased to know that you received great personal service from me and my team, Joseph. Thank you for your kind words!
Ease of process. very helpful
Reply from Heather Roberts
July 30th, 2026 01:22 PM
Terri, I'm happy to hear that you found the process easy and helpful. If there's anything more I can do for you, please feel free to reach out.
Heather was very helpful and I felt like she took very good care ofy mortgage needs. She was on top of every step and made sure I was not only aware of where I stood, but helped me clearly understand everything each step of the process.I will...
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Heather Roberts has received a review with 5 star rating from Pierre B
Reply from Owner
July 30th, 2026 01:23 PM
Thank you for the great rating, Pierre! I appreciate your support and am here to help if you need anything in the future.
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.