

First Horizon Bank, Memphis, TN
Memphis, TN

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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overall great
Jacob Egly has received a review with 5 star rating from Olga S
Reply from Owner
July 20th, 2025 01:10 AM
Thanks so much for the 5 stars! It was a pleasure helping you, and we’re always here if you need anything down the road.
Clear communication, fast response, full transparancy.
Reply from Jacob Egly
July 17th, 2025 01:26 PM
Thank you so much for your kind words! We’re glad to hear you appreciated the clear communication, fast response, and full transparency. It was a pleasure assisting you, and we’re here if you need anything else in the future.
Convenient, straightforward service with timely communication.
Reply from Rodney Reeves
July 17th, 2025 02:25 PM
I'm pleased to know that you found the service convenient and straightforward, with communication that met your expectations. Providing timely and effective communication is a key focus for me, and I'm glad it contributed positively to your...
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Laine was very informative, accessible, and supportive throughout the whole process.
Reply from Laine Buquoi
August 8th, 2025 08:04 PM
Thanks so much for your review, Tajuanda! It was my pleasure assisting you as a first time homebuyer through the process, start to finish! Congratulations on your home!
Jacob and Team did an incredible job getting me into the right product for my life situation, communicating (and nudging me when I was behind) and helping me up to date of closing. They went far above and beyond their duty to help my wife and...
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Reply from Jacob Egly
July 16th, 2025 06:31 PM
Thanks so much for the kind words! It was a pleasure helping you and your wife find the right loan and get into your new home. I’m grateful for the opportunity and thrilled we could make it happen!
It was fast, paper work went well, and a very easy process for us to use.
From the very first moment, I spoke with Miss Saulsberry she was incredibly relatable and understandinfoshe took time with my loan and made me feel confident throughout the every step of the loan process. Throughly explaininfo and whenever...
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I appreciate that Paul was very straighforward and transparent in his communication about the loan. Some other loan officers I talked to were too aggressive in their sales pitches and weren't as transparent. Talking with Paul was a breath of...
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Reply from Paul Reuer
August 4th, 2025 09:28 PM
Thank you for your kind words, James. It's important to me to maintain straightforward and transparent communication. I'm glad to hear that my approach felt refreshing and made your decision easier. Thank you for choosing to work with me; if...
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Too many nit picking details requested that did not add value. The process was iterative. You could answer all the questions and more would be forth coming, Very frustrated at one point and thought about shutting down the deal
Reply from Alana Mears - First Horizon Mortgag...
July 16th, 2025 11:11 AM
Thank you for the 5 star review Mr Winston. I appreciate you taking the time to share your feedback. The documentation requirements can be intensive in certain circumstances and I appreciate your overall cooperation. We made it to the closing...
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4191–4200 of 15343
About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.