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First Horizon Bank in Memphis, TN

First Horizon Bank, Memphis, TN

Memphis, TN
Company Logo
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
Mortgage
Mortgage Loan Officer
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Contact Info
(901) 523-4883
Memphis, TN
https://www.firsthorizon.com/
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5 Star
97%
4 Star
2%
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Reviews from Web
  • for
    Alexander Castellanos , CMB
    Encompass
    D
    David B H
    Linville, NC
    Posted on August 14th, 2025 03:56 PM
    Everything went smoothly
    Reply from Alexander Castellanos
    August 15th, 2025 12:17 PM
    We are pleased to hear that everything went smoothly during your experience with Alexander Castellanos at First Horizon Bank. Our team is committed to ensuring seamless processes for our clients, and it's great to know we met your expectations....
    read more
  • for
    Maggie Rockett
    Encompass
    P
    Percy R W
    Memphis, TN
    Posted on August 14th, 2025 03:00 PM
    Our loan officer Maggie Rocket was very patient and helpful in listening to our needs. She really helped us get through this rough time. We appreciate her and will recommend Rocket Mortage to others.
    Reply from Maggie Rockett
    August 19th, 2025 07:24 PM
    I am so grateful for the opportunity to help you all navigate your home loan and refinance! If I can ever assist you or anyone you know, please let me know!
  • for
    JD Hager
    Encompass
    L
    Lauren A H
    Dallas, TX
    Posted on August 14th, 2025 02:42 PM
    JD was extremely helpful and responsive. He met every deadline and was always available to answer any questions. I will gladly recommend him to everyone.
    Reply from JD Hager
    March 3rd, 2026 08:17 PM
    Thank you so much for the kind words! I’m glad we were able to keep everything on track and make the process smooth along the way. I truly appreciate your trust and the recommendation!
  • for
    Maria Carpio
    Encompass
    K
    Kimberly B
    Fort Lauderdale, FL
    Posted on August 14th, 2025 02:35 PM
    Maria is wonderful to work with. She is so efficient, knowledgeable, and hard working. Even our realtor commented on how exceptional Maria is.
    Reply from Maria Carpio
    August 14th, 2025 02:51 PM
    Hi Kim! Thank you so much for that great review. I truly take pride in my work and being able to help my clients! Enjoy your new home!!
  • for
    Heather Roberts
    google
    C
    Christiaan W
    Posted on August 14th, 2025 01:57 PM
    Heather Roberts has received a review with 5 star rating from Christiaan W
    Reply from Owner
    August 21st, 2025 12:52 PM
    Christiaan, thank you for your wonderful feedback! I'm delighted to know that your experience was positive. It's great to hear that you found my assistance helpful. If there’s anything else you need or questions you might have, feel free to...
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  • for
    Heather Roberts
    Encompass
    C
    Christiaan A W
    Key West, FL
    Posted on August 14th, 2025 01:57 PM
    The whole process was fantastic I have bought 5 house sin my life and this was by far the smoothest of them all
    Reply from Heather Roberts
    August 21st, 2025 12:53 PM
    Christiaan, thank you for sharing your positive experience. I'm delighted to hear that this home-buying process stood out as the smoothest for you. It's wonderful to know that everything went smoothly, and if there's anything more I can do...
    read more
  • for
    Kelvin Martin
    Encompass
    J
    Julia A B
    Cordova, TN
    Posted on August 14th, 2025 01:36 PM
    Kelvin was fantastic. Responsive and right there with answers when I had questions
  • for
    Kori Rooney
    Encompass
    W
    Wendy W
    Hueytown, AL
    Posted on August 14th, 2025 01:25 PM
    Kori was kind and came with a lot of experience but I found the underwriting part to be more challenging than I expected.
    Reply from Kori Rooney
    September 2nd, 2025 07:12 PM
    Thank you for sharing your thoughts, Wendy. I'm glad to know you appreciated my experience and kindness during the process. I understand that the underwriting part can sometimes be more challenging than anticipated. If there's anything specific...
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  • for
    Sharon Thompson
    Encompass
    B
    Binoy S
    Tampa, FL
    Posted on August 14th, 2025 12:44 PM
    There was excellent communication with the entire team and made this entire process seamless. I had a great experience!
    Reply from Sharon Thompson
    August 14th, 2025 09:18 PM
    Hi Binoy,Thank you so much for your amazing review! I'm thrilled to hear that you had a seamless experience and felt well-communicated with by my whole team. Making the process smooth and stress-free for our clients is exactly what we're here...
    read more
  • for
    Pilar Johnson
    Encompass
    S
    Sarah R S
    Plano, TX
    Posted on August 14th, 2025 12:21 PM
    Pilar answered all my questions and was very responsive! Highly recommend her!
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    About
    First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.