First Horizon Bank, Memphis, TN
Memphis, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Stephen is what makes the process great! He's so kind , knowledgeable, and efficient. We always enjoy doing business with him becuase we know he will take care of business and communicate well the process and what is needed.
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I really appreciate all that Tony Umholtz, Aaron LaPrade, and Cindy Bishop provided throughout the loan process.I was very impressed with the following:• Answered all my questions and provided guidance throughout the entire loan process• Ability...
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Reply from Owner
August 26th, 2025 07:05 PM
Barbara, Thank you for reaching out to us. Satisfaction is a top priority here at First Horizon. We value your feedback and make it our goal to deliver the best customer service possible. We have forwarded your comments to the appropriate department...
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I really appreciate all that Tony Umholtz, Aaron LaPrade, and Cindy Bishop provided throughout the loan process.I was very impressed with the following:· Answered all my questions and provided guidance throughout the entire loan process· Ability...
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Reply from Tony Umholtz
August 29th, 2025 01:46 PM
Thank you, Barbara, for your thoughtful review. We're delighted to hear about your positive experience with Tony, Aaron, and Cindy. It's great to know that their professionalism and commitment to answering your questions contributed to a seamless...
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I am so grateful for the support I received from Tiffany throughout my home-buying process. She took the time to listen to my financial situation without judgment and truly understood how important it was for me to be in a home. Tiffany was...
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Lisa is fantastic and we will only use Lisa. 3 for 3 :)
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Matt was very patient and professional the entirety of my closing process. He made a process that seemed very daunting managable and less stressful. I was very thankful to have Matt help me along the way!
Reply from Matt Kaczor
May 6th, 2026 07:54 PM
Robyn, I appreciate your kind words and am glad I could help make the closing process more manageable for you. It's important to me to provide patience and professionalism, so I'm happy you felt supported throughout. Thank you for choosing...
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Communication and document effeciency
Reply from Mimi Denis
October 26th, 2025 07:26 PM
I appreciate you taking the time to leave a 5-star review, Andrew. It’s great to know that you found communication and document efficiency to be effective. If you need any assistance in the future or have any questions, please feel free to...
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Bill Hardin
Bill was great to work with and on top of things throughout the whole process. we had some delays closing due to waiting on some forms from my new job (entirely out of his control), but he made sure to keep us in the loop on what we needed,...
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Reply from Owner
September 6th, 2025 05:10 PM
Your positive feedback means a lot, Hunter. I’m glad that I could provide clarity and communication throughout the process despite the delays. Keeping you informed and moving the process forward was my priority. If there's anything more you...
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Bill Hardin
Bill was great to work with and on top of things throughout the whole process. we had some delays closing due to waiting on some forms from my new job (entirely out of his control), but he made sure to keep us in the loop on what we needed,...
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Matt Helling
Matt and his team were very helpful and always there to communicate with me. This is my third loan to close with them and I will continue to use them in the future.
Reply from Matt Helling
August 25th, 2025 06:30 PM
Always a pleasure, Sam. Thank you for the opportunity to help.
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.