First Horizon Bank, Memphis, TN
Memphis, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Craig was watching out for us on when exactly the right time was to refinance for months. When that day arrived we locked immediately, rates rose the very next day and months later still hadn't gone back down to that point.We would recommend...
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Reply from Craig Levin
November 20th, 2025 10:06 PM
I'm really pleased to hear that the refinancing process was timed just right for you, Donald. It's important to me to help my clients make the most informed decisions, and I'm glad everything worked out well. Thank you for your kind words and...
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Very helpful, responsive, and informational!
Reply from Owner
December 2nd, 2025 10:49 PM
I'm grateful for your feedback. It's great to know that you found the assistance helpful and informative. If you have any more questions or need further assistance, please feel free to reach out.
Very helpful, responsive, and informational!
Reply from Ariel Waterman
December 2nd, 2025 10:49 PM
I'm pleased to hear that you found my assistance helpful and informative. Providing clear and timely information is an important part of my role, and it's great to know it made a difference for you. If there's anything else you need help with,...
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walked me through the whole process in a professional and kind manner. She was in constant communication and she guided me all throughout. I am very happy to have worked with Ashley.
Reply from Ashley Vaughn
October 23rd, 2025 04:53 PM
It's great to hear that you felt supported and guided throughout the process. I strive to communicate effectively and ensure a smooth experience. Thank you for your kind words. If there's anything else you need in the future, feel free to contact...
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JD Hager
JD was incredibly responsive, on top of everything, and a great partner and trusted advisor!
Reply from JD Hager
March 3rd, 2026 08:07 PM
Thank you so much for the kind words! Being responsive and a trusted partner throughout the process is always the goal. I truly appreciate your trust and the opportunity to work with you!
Gerald made the closing process seamless
Reply from Gerald Pumphrey
December 10th, 2025 06:46 PM
Maureen it was a pleasure working with you!
Great communication, smooth process, good platform for document upload and signature.
Reply from Mike Dickstein
October 23rd, 2025 09:01 PM
Thank you Jay! Congratulations on your new home!
Gerald was a great communicator often replying off hours and was very helpful in our closing that had a tight timelin.
Reply from Gerald Pumphrey
January 20th, 2026 02:26 PM
I'm really pleased to hear your kind words, Andrew. It was important to me to ensure everything went smoothly for your closing, especially with the tight timeline. I appreciate your recognition and am always here if you need further assistance....
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I had particular difficulties as I was traveling the entire time of this process and transaction. Duke was there for me everyday making sure the process remained smooth, seamless and stayed on schedule. Unparalleled professionalism throughout...
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Reply from John Laville
October 28th, 2025 09:26 PM
I'm glad to hear that I was able to assist you effectively, even during your travels, Bert. Maintaining a smooth process and ensuring everything stayed on track is important to me, and I'm pleased that it made the experience better for you....
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Mike and his team are the most knowledgeable people. They make the whole process easy!
Reply from Mike Dickstein
October 23rd, 2025 09:01 PM
It was our pleasure, thank you John!
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.