First Horizon Bank, Memphis, TN
Memphis, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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How every question was answered. How smooth the whole process went.Kyle was great walking me thru every step and explaining it all !'
Reply from Kyle L. Edwards
January 2nd, 2026 06:36 PM
It's gratifying to know that you found the entire process smooth and felt well-guided, Haydee. I'm pleased I could clearly address your questions and explain each step along the way. If there's anything more I can assist you with, please don't...
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The customer service was very good from start to finish
Reply from Rodney Reeves
December 30th, 2025 06:21 PM
I appreciate your feedback and am grateful to know that you had a positive experience from beginning to end. Providing good customer service is important to me, and I'm glad it made a difference for you. Thank you, Lawrence, for sharing your...
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Lisa Gowan is the BEST mortgage lender I've ever dealt with in my 20+ years as a Realtor! She is incredibly knowledgeable, so accommodating and truly tries to find the best plan for all of her clients! I've recommended her countless times because...
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Reply from Lisa Hartley
December 30th, 2025 05:39 PM
Christy, I'm thrilled to hear your wonderful feedback. I deeply appreciate your trust in recommending me to your clients. If there’s anything else I can assist with or any questions you might have, please feel free to reach out anytime. I LOVE...
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personalized, friendly and easy to upload documents
Reply from John Laville
December 30th, 2025 03:51 PM
Hello Margaret. It was a pleasure to work with you and Rhett. Your new home is beautiful.
Please let me know if i can do anything to help you . See you on the coast.
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Ease and thorough process
Reply from Lisa Hartley
December 30th, 2025 05:36 PM
I'm happy to hear that you found the process easy and thorough, Kerry. Ensuring a smooth experience is important to me. If there's anything else you need, feel free to reach out. LOVE your new house!!
Was great!
Reply from Susan Eddington
December 30th, 2025 09:11 PM
Thank you for the 5 star rating! You were great to work with as well! If there's anything else you need, please feel free to contact me.
Heather was there for me every step of the way and did a wonderful job explaining everything to me. She was always available when I needed her and never made me feel like I was being "too much". She truly cares about her clients and I am so...
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Reply from Owner
December 30th, 2025 02:53 PM
Hi Christina, Thank you for reaching out to us, and sharing your customer service experience, we are happy to hear that you hada pleasant experience at our 1000 Kennedy Drive location. We appreciate your sentiments and will pass along theinformation...
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Heather was there for me every step of the way and did a wonderful job explaining everything to me. She was always available when I needed her and never made me feel like I was being "too much". She truly cares about her clients and I am so...
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Reply from Heather Roberts
January 21st, 2026 08:43 PM
Lisa, I appreciate your kind words and am so glad to hear that you felt supported throughout your purchase. Being there when you needed and ensuring clarity about the process is something I strive for, and it means a lot to know it made a difference...
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Shawn has outstanding service and communication!
Reply from Shawn Tihen
February 6th, 2026 02:05 PM
Thanks Dave. Hope you are enjoying the new house.
Very punctual, very quick to respond , communicating effectivel, made what is usually a stressful process seamless
Reply from Heather Roberts
January 21st, 2026 08:44 PM
Vesela, I appreciate your feedback on your experience. It's great to know that the responsiveness and communication helped ease what can often be a stressful process. Making things seamless for my clients is always a top priority, and I'm glad...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.