First Horizon Bank, Memphis, TN
Memphis, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Great staff!
Reply from Susan Eddington
January 30th, 2026 08:30 PM
Thank you for your 5-star rating and for choosing First Horizon Bank! If there's anything further I can assist you with, please let me know.
Heather Roberts at First Horizon made all the difference in my homebuying journey. As a first-time buyer, I felt lost, but Heather guided me every step of the way with patience, knowledge, and genuine care.She truly advocates for her clients,...
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Reply from Owner
January 27th, 2026 09:27 PM
Hi Janna, Hi thank you for reaching out to us, and sharing your customer service experience, we are happy to hear that you had a pleasant experience at our 1000 Kennedy Dr location. We appreciate your sentiments and will pass along the information...
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Heather Roberts made all the difference, she is one of the most experienced, hardworking, and dedicated professionals I have ever known. I believe I would not be in a position to become a homeowner today without her.Throughout this entire process,...
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Reply from Heather Roberts
January 29th, 2026 06:39 PM
Janna, your words mean a lot to me. I'm truly glad that my support helped you on the path to homeownership. Ensuring that you felt understood and cared for was my goal throughout this process. Thank you for placing your trust in me, and if...
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From the start Melissa was there for us, answering our questions and helping guide us through the process. On a number of occasions she went way beyond the call of duty to make things happen. No detail, no matter how small escaped her watchful...
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Rodney was extremely helpful and answered all of my questions promptly
Reply from Rodney Reeves
February 3rd, 2026 11:23 PM
I'm happy to hear that you found my assistance helpful and that I could promptly address your questions. It's important to me to ensure you feel informed and supported throughout the process. Thank you, Emily, for sharing your feedback!
Heather is amazing and very helpful in making you understand every aspect of the process. If I had questions or concerns she took time to help make me understand what were my best options. She is so devoted to her clients that she even assisted...
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Reply from Owner
January 27th, 2026 02:30 PM
James, Thank you for reaching out to us! We are so glad to hear of your experience. Please don't hesitate to reach out to us if you have questions or concerns. Thank you for banking with First Horizon! ^Ken
Heather was extreemly helpful in guiding me exactly what to do and when to do it. She explained things when I was confused and advised me to the various options I had that would be in my best intrest. She was very kind and understanding to...
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Reply from Heather Roberts
January 29th, 2026 06:39 PM
Michael, I truly appreciate your thoughtful review. It's satisfying to know that my guidance and explanations were beneficial to you during the process. Being kind and understanding, especially when it comes to complicated decisions, is crucial,...
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I love your personality Amber. You are patient with me and held my hands throughout everything. That's great quality business! I rather deal with likeminded such as you. I feel very comfortable and want to make you more proud. You there to...
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Melissa was great. She was very informative and patient as this was our first home purchase so she took the time to explain a lot and answer any and all questions. Melissa also kept us up to speed and informed every step of the way.
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Melissa was extremely helpful, friendly, supportive, and always responded quickly with answers and advice. I was very impressed with her explanations of the mortgage loan process. I would highly recommend her! 😊
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.