

First Horizon Bank, Memphis, TN
Memphis, TN

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Pilar Johnson made the entire loan process pain-free. She was available to answer my questions, and she responded very promptly. She was able to update information in real time so I didn't have to wonder about next steps. This was my first...
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The attentiveness, explanations and quick responses as needed, especially helping us to expedite close to get the house we loved :)
Melissa is amazing at what she does! She is very knowledgable and so kind. I truely believe she is looking out for the best interest of every client. She was so attentive to every need and question we had. She is 100% the reason we chose to...
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Reply from Melissa Pearce
March 5th, 2026 10:03 PM
Hannah, thank you so very much for your kind words! That means the world to me!! Just know, if you ever have any question or concern about your mortgage, just call me! I'll be right here :) It was such a pleasure working with you!!!
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Mike is awesome, very responsive, reworked the numbers several times to ensure the refi terms were acceptable.
Reply from Mike Dickstein
March 5th, 2026 04:22 PM
Thank you Lindsey, I appreciate you!
Ashley Vaughn is what made it great and we are so blessed to have her help us :-)
Reply from Ashley Vaughn
March 5th, 2026 03:49 PM
Hi Jeff!, I truly appreciate your kind words. It's rewarding to know I could contribute positively to your experience. If there's anything else I can assist you with in the future, please don't hesitate to reach out.
Overall would have been dated excellent except for the following: we were asked to go to the county and dig up documents that should have been easily retrieved by underwriting; underwriting repeatedly failed to request documents in timely fashion....
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This was my first home purchasing experience. Jesse patiently and professionally walked me through the process step by step. He thoroughly answered all my questions in a way that I could understand. I would highly recommend Jesse if you're...
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Reply from Owner
March 5th, 2026 01:01 PM
NOLAFLYR, thank you for reaching out to us! We are so happy to hear of your experience! Please don’t hesitate to reach out to us if you need assistance in the future. ^Bree
This was my first home purchasing experince. Jesse was very patient, and helpful by thoroughly answering any questions that I had in ways that I could understand. He understood that I was a first time home buyer, and very professsionally walked...
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Reply from Jesse Mancuso
March 4th, 2026 10:25 PM
Thank you for sharing your experience, Donald. I'm pleased to know that I could offer assistance and understanding throughout your first home purchase. Guiding you step-by-step and ensuring clarity is always my goal, especially for first-time...
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Jeff was amazing throghout the entire process. Very responsive and answered questions quickly and happily. Best mortgage experience to date!!
Reply from Jeff Grady
March 4th, 2026 08:07 PM
Thank you for allowing me to help you! Enjoy your new home!
Fast and easy. Great rate and easy to work with.
Reply from Mike Dickstein
March 4th, 2026 08:56 PM
Thank you Sabrina, I appreciate you!
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.