First Financial Bank, Champaign, IL
Champaign, IL
For more than 127 years, First Financial has been serving the financial needs of customers just like you. Not just through good times, but during difficult years too. We’ve survived the Great Depression, the collapse of the Texas economy in... Show More
Location & Business Hours
Business Hours
Wed
24 hours
Thu
24 hours(Open now)
Fri
24 hours
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Reviews from Web
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The communication and guidance! Sarah and Kathy helped me very much through out the process. They took the time to explain and answer my questions, which made a big difference, since this is my first time buying a house. For sure made the process...
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Reply from Sarah Kappel
May 26th, 2026 08:14 PM
Miranda, I'm glad to hear that both Kathy and I could assist you throughout your home-buying journey. It's great to know that our communication and guidance helped make the process easier and more reassuring for you. Thank you for your kind...
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Janet is an expert, and knows how to easily navigate the process while answering any questions along the way. She was great to work with.
Very responsive and helpful. Answered all my questions and kept me up
to date throughout the entire process. Looking forward to the next time we do business together!
Excellent communication and support
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Friendly, communicative and made it easy.
Reply from Sarah Kappel
May 26th, 2026 08:15 PM
Steven, I'm pleased to hear that you found the experience friendly and communicative. Making things easy for my clients is always my goal, so thank you for sharing your positive feedback!
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I liked that Sarah answered any and all questions I had. I was able to text her anytime I needed more information.
Reply from Sarah Kappel
May 26th, 2026 08:15 PM
Rosalie, I'm grateful for your kind words. I'm pleased to know that I could assist you with your questions and provide information whenever you needed it. If there's anything else I can help with, feel free to reach out.
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Great communication, great advise , made everything run smooth.
Reply from Sarah Kappel
May 26th, 2026 08:16 PM
Hugo, I'm grateful for your kind words. It's appreciated to hear that the communication and advice made your experience smooth. If there's anything more I can assist you with, please feel free to reach out.
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The communication from Sarah and her team was extraordinary. Being first-timers, we had so many questions and concerns but they assured us every step of the way.
Reply from Sarah Kappel
May 26th, 2026 08:16 PM
I'm so glad to hear that you felt supported throughout the process, Sara. It's great to know that my team and I could address all your questions and concerns effectively. Thank you for your kind words!
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We had a fantastic experience with Janet. My wife and I were purchasing property in the US (and Texas) for the first time. Janet was responsive, helpful, and extremely kind with us. Thank you, Janet!
More communicatation earlier on, including the class/certification I had to do
Reply from Corie OConnor
September 16th, 2025 05:54 PM
Emily, your input is valuable, and I understand the importance of early communication, especially regarding classes and certifications. I will take this into consideration to improve future experiences. If there’s anything else you’d like to...
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771–780 of 10176
About
For more than 127 years, First Financial has been serving the financial needs of customers just like you. Not just through good times, but during difficult years too. We’ve survived the Great Depression, the collapse of the Texas economy in the 1980s and the Great Recession. Throughout it all, we’ve remained a place of stability and trust for our customers. While other banks have come and gone, First Financial has continued to grow through acquisitions, new branches and the expansion of our services.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
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