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First Continental Mortgage, Houston, TX
Houston, TX
Our goal at First Continental Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands ... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
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Mike Cavazos
Great attention to detail and customer service!
Reply from Mike Cavazos
October 13th, 2025 08:28 PM
Thank you for recognizing my attention to detail and customer service. It was a pleasure working with you and supporting your needs throughout the process.
Ashly is knowledgeable and with great confidence was able to problem solve and take care of every request I had. Ashley seemed to have low cooperation from Andrew with the Title company, he even gave us problems. Andrew had, Ashley good:
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Reply from Ashley Tennyson
October 13th, 2025 01:32 PM
It's great to know that my problem-solving skills and knowledge made a difference in addressing your requests. I'm sorry to hear about the challenges you faced with cooperation from Andrew at the Title company. I want to assure you that I was...
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Margie Trimble
Margie was extremely professional and took the time to thoroughly explain any questions I had throughout the process.
Reply from Margie Trimble
October 13th, 2025 01:33 PM
Your feedback means a lot. I'm pleased to hear that I could provide the clarity and support you needed during the process. If you ever have further questions or need assistance again, don't hesitate to reach out.
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It was great
Reply from Kevin Mitch
October 13th, 2025 01:33 PM
I'm pleased to know that you had a positive experience. If you ever need assistance in the future, please don't hesitate to reach out.
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Margie Trimble
I would like more clarity and all available options rather than doing my own research. I had to get another party involed in order to get the best deal available for my purchase.
Reply from Margie Trimble
October 13th, 2025 01:34 PM
Thank you for your feedback. I understand the importance of having all options clearly laid out and am sorry to hear you needed to involve another party. I'm committed to providing a more comprehensive service and ensuring all possibilities...
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Darryle Royal
I loved the app it was very convenient.
Reply from Darryle Royal
October 13th, 2025 01:34 PM
I'm glad to hear you found the app convenient. It's great to know it helped make your experience smoother. If there's anything else I can do to assist you, feel free to let me know.
Jennifer was extremely helpful throughout the process.
Reply from Jennifer Williamson
October 13th, 2025 01:34 PM
I'm glad to hear that you found my assistance helpful during the process. Supporting my clients and making the journey as smooth as possible is always my goal. Thank you for your feedback.
Binish was great at explaining the entire process and communicating throughout! I felt like I bugged her a lot with my questions but she was always happy to help!
Reply from Binish Jasani Rehman
October 13th, 2025 01:35 PM
Thank you for sharing your experience. I'm pleased to hear that my explanations and communication were helpful to you. Never worry about asking questions—I'm always here to assist. It's important to me that you feel confident and well-informed...
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Amy gave us her personal attention!
Reply from Amy Rivera
October 13th, 2025 01:36 PM
I'm glad to hear that you felt well-attended to during your experience. It was my pleasure to work with you. If there’s anything else you need in the future, don’t hesitate to get in touch.
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Communication throughout each step of the process could be improved. Proactive emails or calls to keep borrowers informed about loan status would help build confidence, even when updates aren’t specifically requested.I wouldn’t describe my...
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Reply from Amy Rivera
October 13th, 2025 01:37 PM
I appreciate your thoughtful feedback. It's helpful to hear about areas where I can improve, especially in communication throughout the process. I'm sorry for any stress caused by the timing of document requests and emails. Ensuring you feel...
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About
Our goal at First Continental Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted First Continental Mortgage.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
©2024 First Continental Mortgage, Ltd., 6002 Rogerdale Road, Suite 500/565, Houston, TX 77072. NMLS# 56321. All Rights Reserved. www.FirstContinentalMtg.com. Loans subject to credit, underwriting, and property approval. Not all loans available in all areas and not all borrowers will qualify. This is not a commitment to lend. Terms and programs subject to change without notice. Home loan products may involve appraisal fees, title search fees, and other fees, but there is no cost to obtain details or apply. Other terms and conditions apply. Some loans may be government insured. We are pledged to the letter and spirit of the United States policy for the achievement of equal housing opportunity throughout the Nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status, or national origin.
CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEB SITE AT WWW.SML.TEXAS.GOV.