Evolve Bank & Trust, Memphis, TN

Memphis, TN

4.87

(13,161)

Finance

Contact Info

(901) 624-5500

Memphis, TN

getevolved.com/mortgage

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.87

(13,161)

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5 Star

94%

4 Star

3 Star

2 Star

1 Star

Ryan was easy to work with had great advice.

It made buying my first home less stressful.

Simple process, helpful advice.

Jim was very thorough and responsive throughout the process. We closed in record time!

We had 21 days to close, and we are already two days behind because we were shopping around for better rates. Richard locked in the rate for us on the same day we reached out to him. Richard took care everything for us and everything went very...

Reply from Richard Ma

September 27th, 2023 03:14 AM

Wei. Thank you for the opportunity to work with you on your home purchase. I hope you are enjoying your new home. Thank you for taking the time to complete the survey. I apologize for the delay it's taken me to reply. I value your feedback....

I felt like I was asked for information in little by little. I asked what do you need? they would I need this, this and this, then a few days later, I was asked for more information.

Working with Phyllis was an excellent experience from start to finish! She is very knowledgeable and helped us with any questions in a quick and timely manner! We have already suggested her to several friends looking to buy a home.

He makes himself always available evenings or weekends Richard would respond to my calls. He's the best.

Reply from Richard Ma

September 27th, 2023 03:14 AM

David. Thank you for the opportunity to work with you on your home purchase. I hope you are enjoying your new home. Thank you for taking the time to complete the survey. I apologize for the delay it's taken me to reply. I value your feedback....

We had 21 days to close, and we were two days behind trying to lock in a better rate. Richard locked the rate for us the same day we reached out to him. He is amazing! We submitted our documents and he took care everything else for us. The...

Reply from Owner

September 9th, 2022 12:00 AM

Hi Wind, thanks for taking the time to rate our service 5-stars! We're happy to hear you had a fast and smooth experience working with Richard Ma. We look forward to working with you again soon.

There was always an open line of communication. Steve was always willing to explain the process, return our calls or texts. Both he and his assistant Melisa were calming when I would become frustrated with providing documents to the loan portal....

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About

Evolve Bank & Trust is a full service financial services organization with offices throughout the United States managed by a well established team of seasoned banking professionals. Evolve Bank & Trust is committed to excellence in every aspect of its operation. We understand that each client's circumstances are unique. Our goal is to design and implement plans which recognize the uniqueness of your situation. We are flexible and available to meet with you in your home, workplace or in our private client offices in order to provide you with meaningful and personalized solutions. We are committed to our core values of integrity, financial strength and operational excellence in all areas of our business.

Our Company

Time Zone

Pacific Standard Time (PST)

Disclaimer

Evolve Bank & Trust Loan Production and Representative Offices are not full service branch locations of Evolve Bank & Trust. These offices do not engage in general banking transactions, such as deposits or payments, and only provide Residential Mortgage Loans. Equal Housing Lender. All loans subject to credit approval. Corporate NMLS# 509256